Support Worker

NHS; Grimsby; On-site; GBP 21,000 - 24,000; Full time

Job description

Day services promotes, supports and improves the mental, physical and emotional well-being of vulnerable people, in order that they can participate in their communities and with their families, and enjoy the best life possible. The aim of the service is to support vulnerable people to remain living in their own homes. An effective Day Service should aim to ensure that this group can participate in and help steer the services required, considering their specific needs. Day Services should also enable service users to make informed decisions and to facilitate access to services across the health, social and voluntary sectors.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Support Worker

Base: Day Services, Cromwell Road

37.5 hours

Permanent

Salary Range £21,841 (under 21) - £23,875 (over 21) per annum fixed salary point.

The post holder will review programmes for individual service users' care and development (including educational, work, leisure, physical and personal care and therapy) supporting Service Users to move towards independent living and work in consultation with families / carers. You will maintain service user records, both manual and electronic including but not limited to diary sheets, profile notes, reviews, emergency contacts etc. You will support and manage a range of behaviours of concern displayed by service users. You will attend to any medical appliances used by service users e.g., peg site, stoma sites, catheter bags, external urinary devices & callipers.

Excellent communication skills are required using a variety of methods and skills e.g. Signalong/Makaton to overcome barriers to understanding ensuring continued liaison with Service Users, their carers and families.

If you are ready for a new challenge and enjoy working in a busy, dynamic, and ever-changing environment then we welcome your application and look forward to hearing from you.

You will have a Level 2 qualification in Health and Social Care or equivalent experience and previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year is a mandatory requirement.

About us

Care Plus Group is an employee-owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NELincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family-friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Job responsibilities

The job description is attached as a separate document with the person spec - please refer to it for more information.

Person Specification

Experience

• Previous experience of caring for people in either an employment or voluntary capacity for a minimum of 1 year
• Experience of joint working with other agencies

Qualifications

• Level 2 qualification in Health and Social Care, equivalent experience or willing to complete within 18 months of appointment
• Literacy and numeracy skills Level 2 or equivalent level of competence
• Care Certificate

Other

• Ability to work flexibly with regard to working hours/arrangements, which may include early morning, evening and weekend working.
• Ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs/using hoist equipment
• Ability to work in a variety of settings
• Ability to demonstrate commitment to Care Plus Group core values

Knowledge & Skills

• Effective verbal and written communication skills
• Ability to provide practical support
• Ability to listen and communicate effectively and to be empathic, compassionate and patient
• Effective team worker
• Ability to assist service users with the activities of daily living and be prepared to assist with the basic practical tasks in order to promote independence.
• Ability to undertake personal care tasks
• Ability to accurately record and maintain records.
• Ability to follow Support/ Care plans
• Demonstrates an understanding of Learning Disability and/or Older People and associated issues.
• Ability to deal appropriately with service users who may demonstrate challenging behaviour.
• Awareness of Health and Safety legislation
• Understanding of confidentiality and data protection
• Understanding of the principles of promoting independence
• Knowledge of the Mental Health Act
• Knowledge of Dementia Care
• Understanding of current legislation - Valuing People
• Knowledge of infection control
• Knowledge of risk assessments and person-centred care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.