Support Worker

Service Support Worker
Location: Based at British Red Cross, Unit 11, Kingfisher Business Park, Bedford, MK42 0YN with travel across the area
Hours: 35 hours per week. Monday to Friday 10am to 6pm
Salary: £12.00 an hour
Driving Requirement: Full UK Manual Driving Licence Required (Mandatory), the role requires driving a British Red Cross Vehicle.

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Crisis service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone's life. No professional experience? No problem. If you can make someone feel cared for and comfortable, then you'd be a perfect fit for us.

Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also provide extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It's not just a job, but an amazing way to give back to your community.

A day in the life of a Service Support Worker will involve:

• Providing practical and emotional support (telephone calls, welfare checks, shopping etc.) and guidance to service users.
• Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
• Responding to referrals from Clinicians and Community Health Professionals.
• Assessing service users' needs, completing and following a support plan for the individual.
• Supporting service users in the weeks after hospital discharge or to prevent readmission.
• Taking someone to a hospital appointment that they otherwise couldn't get to or picking up prescriptions and shopping.

To be a successful Service Support Worker, you'll:

• Have a full UK manual driving licence.
• Have a good knowledge of services provided by the NHS and Social Care.
• Be able to improve service quality for the benefit of users.
• Be professional and deal with queries in a diplomatic and confidential manner.
• Love being flexible; working hours outside the norm suits you.

Note: There is no personal care or administration of medication for this role.