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Support, Time Recovery Worker

Northumbria Healthcare NHS Foundation Trust

Stoke-on-Trent

On-site

GBP 26,000 - 30,000

Part time

2 days ago
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Job summary

An established industry player in healthcare is seeking a compassionate STR Worker to join their Crisis Resolution and Home Treatment Team. This role focuses on providing essential support to service users, promoting their recovery and independence within the community. You will work collaboratively with care coordinators to ensure effective engagement with care plans, while also playing a vital role in monitoring the well-being of individuals with mental health needs. If you are passionate about making a difference and have the skills to support those in need, this opportunity is perfect for you.

Benefits

Flexible Working
Wellness Opportunities
Diversity and Inclusion Initiatives

Qualifications

  • Experience working with individuals with mental health needs is essential.
  • NVQ Level 2 qualification is required for this role.

Responsibilities

  • Provide support and interventions to service users with complex needs.
  • Assist in assessing and implementing individual care plans.

Skills

Mental Health Support
Care Coordination
Communication Skills
Empathy

Education

NVQ Level 2

Job description

Job Summary

STR Worker - Crisis Resolution and Home Treatment Team - Harplands Hospital:

The successful candidate will offer support and evidence-based interventions to service users who meet the criteria to be supported by this Service. Our STR Team is part of the Crisis Resolution and Home Treatment Team at the Harplands Hospital, Stoke-on-Trent, which has been designed to the highest level of specification. This modern purpose-designed Unit is the central point for all those in need of a Crisis Assessment/Intervention.

Main duties of the job

The purpose of this post is to work as part of a team which provides mental health services and to focus on the direct needs of service users, working across boundaries of care, organisation, and role, coordinated through the Care Programme Approach/Care Management process.

To provide Support, give Time to an allocated group of service users with more complex needs and thus promote their Recovery and maintain them in their community environment.

To assist care coordinator or key worker to assess, plan, implement and evaluate individual care plans.

To achieve the objectives of this role, the post holder must have the individual service user's needs at the fore at all times and use the agreed set of values and skills to underpin their day-to-day work.

About Us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

09 April 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

232-AUC-7071855

Job locations

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Job Description

Job responsibilities

Responsible for providing the link into the care coordination process for an allocated number of individual service users. This will include attending and actively participating in training sessions, team/care plan review meetings and supervision as appropriate.

To ensure that service users engage effectively with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

Positively promote independent living of service users within their community.

Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.

Provide regular and practical support to service users and their carers in developing and managing dignity and independence.

Provide support with daily living; living ordinary lives.

Help service users gain access to resources to include benefits and welfare rights.

Provide information on health promotion.

Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in their care.

Report regularly to care coordinators as appropriate key worker(s).

Responsibilities

Responsible for providing the link into the care coordination process for an allocated number of individual service users. This will include attending and actively participating in training sessions, team/care plan review meetings and supervision as appropriate.

To ensure that service users engage effectively with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

Positively promote independent living of service users within their community.

Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.

Provide regular and practical support to service users and their carers in developing and managing dignity and independence.

Provide support with daily living; living ordinary lives.

Help service users gain access to resources to include benefits and welfare rights.

Provide information on health promotion.

Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in their care.

Report regularly to care coordinators as appropriate key worker(s).

Person Specification

Qualifications Essential
  • NVQ Level 2

Experience Essential
  • Experience of working with people with mental health needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/
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