Support Technician

Transport for London; Acton; On-site; GBP 25,000 - 45,000

Job description

Organisation

Systems and Infrastructure Maintenance and Renewals

Job

Signal

Position Type: Full Time

Grade: SE88

Location: AC24 Acton Work’s Bollo Lane - will be required to work across the network

Contract Type: LU / Permanent

Safety Critical: Yes

Overview of project/role:

Reporting to a Comms DLO Work Controller, responsible for ensuring that the Comms DLO Assets are maintained and delivered into service in a safe and timely manner. In addition to this, support other LUL business units whenever instructed to by their Line Manager.

Key Accountabilities:

• Gather information
• Report lack of information to relevant persons
• Assemble tools, equipment and materials
• Check tools, equipment and materials
• Deal promptly and effectively with problems within his/her control
• Report to other deviations which cannot be solved
• Follow the correct process/operations for the allocated task
• Establish and maintain communication with the relevant persons
• Take action to rectify the defective asset
• Complete documentation in accordance with company procedures

Critical experience:

• Understanding of maintenance in an engineering discipline
• Basic knowledge of LU Comms equipment
• A basic knowledge providing support functions to maintenance activities
• Clear and concise report writing

Licences:

• LUCAS Card or (On Line Assessment)
• Lifts and Escalators Entry Permit (Desirable)
• Full Driving Licence (Desirable)

Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process:

• Please apply using your CV
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
• Word format preferred and do not include any photographs or images

The closing date for applications is 9th April 2025

This is a safety critical role so you will need to get clearance from our Occupational Health team before you start.

NPL Applications:

Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply.

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. We may close this advert early if we receive a high volume of suitable applications.

Benefits:
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 29 days annual leave plus public and bank holidays
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers