Support Secretary - Colorectal

Job Summary

This is an exciting opportunity for an experienced Support Secretary to join our Colorectal Team at UHD. You will provide support to our Consultants and Clinical teams through administrative tasks such as audio typing, Choose and Book referrals, organising post and filing - to ensure the department runs smoothly.

The post holder must be IT literate and ideally familiar with hospital computer systems including eCamis and EPR. Knowledge of Microsoft Teams would also be beneficial.

The ideal candidate must have a good knowledge of office practices and medical terminology alongside excellent interpersonal skills and be reliable and flexible with the ability to work under pressure and above all be a team player.

We offer training and development opportunities within an established Colorectal secretarial team which sits within the Surgical Secretariat.

Base Location: Poole Hospital
Interview Date: 14 April 2025

Main duties of the job

• Typing audio and digital documents to include operation and clinic letters
• Maintaining investigation systems for patient results (TEAMS)
• Processing of Choose & Book referrals
• Delivery of investigation requests to other departments within the hospital
• Postal service administration for outgoing patient letters
• To cover consultant's PA desks in their absences

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

This service has a planned move from Bournemouth site to Poole site in June 2025.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Date posted: 09 April 2025
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,625 to £25,674 a year pa/pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 153-SU04394-A
Job locations: University Hospitals Dorset - All Sites, Dorset, BH15 2JB

Job Description
Job responsibilities

• Typing audio and digital documents to include operation and clinic letters
• Maintaining investigation systems for patient results (TEAMS)
• Processing of Choose & Book referrals
• Delivery of investigation requests to other departments within the hospital
• Postal service administration for outgoing patient letters
• To cover consultants PA desks in their absences

Person Specification
Qualifications Essential

• Minimum of 5 GCSES including English or equivalent
• RSA II or equivalent, touch typing/computer skills

Experience Essential

• Secretarial experience

Desirable

• UHD experience

Technical Skills Desirable

• Audio Typing
• Experience of hospital systems ie. Ecamis, EPR, Teams

Other Essential

• Understanding of secretarial procedures
• Attention to detail
• Ability to organise own workload with priorities set by Consultant Secretary / Colorectal Team Leader
• Flexibility with working pattern

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: University Hospitals Dorset NHS Foundation Trust
Address: University Hospitals Dorset - All Sites, Dorset, BH15 2JB
Employer's website: https://www.uhd.nhs.uk/careers