Support Practitioner – Helensburgh (Housing Support)

Carr Gomm; Scotland; On-site; GBP 25,000 - 27,000; Part time

Job description

Salary: £25,224 – £26,737 per annum (pro rata) / £12.90 – £13.67 based on qualifications, skills and experience

Contract Type: Permanent

Position Type: Part Time

Hours: 37.5 hours per week

Join Our Team and Make a Difference!

If you’re passionate about supporting people to maintain their independence and build a better future, then we currently have a part-time opportunity for you to join our dedicated team as a Housing Support Worker, providing person-centred support to individuals experiencing housing challenges within the Helensburgh area.

Driving license is preferred.

What we are looking for

A good support worker is responsive to individual needs, and your role will evolve to ensure the best outcomes for those you support. You will always have access to a manager and the wider team to discuss all aspects of the support you are providing. We are looking for someone who is:

• Warm & honest
• Able to build trust and a safe environment
• Resilient and Patient; able to handle challenges and stay positive through them
• Empathetic and compassionate; always putting people first
• Motivated & respectful
• Creative & solution focused with the ability to think outside the box
• Able to work independently and collaboratively as part of a team.

As a Housing Support Worker, you will work with individuals facing homelessness, tenancy-related difficulties, and other housing challenges. Your duties will include, but are not restricted to:

• Providing practical support for tenancy management and independent living
• Managing time effectively with a flexible, adaptable approach
• Providing person-centred, trauma-informed support to individuals to sustain or secure suitable accommodation
• Supporting individuals to develop independent living skills, including budgeting, managing utilities, and understanding tenancy agreements
• Liaising with landlords, housing providers, local authorities, and other agencies to advocate for and support service users
• Assisting with benefit claims, appeals, and ensuring financial stability
• Supporting people through crisis situations, including the risk of eviction or loss of housing
• Encouraging engagement with physical and mental health services, recovery support, education, training, and employment opportunities
• Maintaining accurate and timely case notes, risk assessments, and support plans
• Working collaboratively with colleagues and external partners to deliver holistic support
• Promoting empowerment, choice, and independence in all aspects of support

Whilst experience is always welcome, full training (including SVQ qualifications) is provided alongside regular support and supervision from your Service Manager. The right values and motivation are essential; honesty, respect, empathy, and compassion are key skills that are required in people who join our teams.

We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.

Why Join Carr Gomm:

You’ll be part of a supportive team that values your contributions and helps you grow in your role. Our benefits include:

• Anti-social hours enhancement of up to £1,241 per annum, when undertaking waking night shifts (11pm-7am)
• Time and a half payment for hours worked over 37.5 hours per week (averaged over the pay period)
• Enhanced mileage payment of 45p per mile
• 35 days holiday per year, increasing to 40 days with length of service.
• £200 Recommend a Friend Scheme (T&Cs apply)
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Free Blue Light Card (giving access to thousands of discounts and promotions)
• Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling.
• Membership of a credit union
• Cycle to work scheme; and more!