Support Officer / Supported Housing Assistant / Training Provided

Support Officer / Supported Housing Assistant who has experience working in a customer-facing role supporting asylum seekers and/or young people, with excellent communication skills is required to join our team at A2Dominion.

FULL TRAINING PROVIDED

You may not have experience in this sector, as the company recognizes that transferable skills and experience are just as valuable and full training is provided.

SALARY: £25,148 - £26,472 per annum + Generous Benefits (see below)

LOCATION: Oxford, Oxfordshire (OX4) – Office presence required

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 Hours per Week, Monday to Friday 9am – 5pm

PLEASE NOTE: You must have a Full Driving Licence and your own vehicle (45p per mile reimbursed for business travel)

JOB OVERVIEW

We have a fantastic new job opportunity for a Support Officer / Supported Housing Assistant who has experience working in a customer-facing role supporting asylum seekers and/or young people, with excellent communication skills.

Working as the Support Officer / Supported Housing Assistant you will work closely with Unaccompanied Asylum-Seeking Children (UASC) Care Leavers.

As a Support Officer / Supported Housing Assistant your role will involve supporting these young people in their transition to independence, including moving from supported housing to independent living within the community.

DUTIES

1. Develop personalised support plans with young people, setting clear tasks and objectives
2. Regularly review and update support plans to ensure progress and address any changing needs
3. Identify potential risks to the safety and wellbeing of young people
4. Create and maintain risk assessments, updating them as required to reflect any changes in circumstances or needs
5. Help young people in managing the transition from supported housing to independent living, ensuring they are fully prepared and equipped to live autonomously
6. Attend case conferences, safeguarding meetings, and any other required gatherings to ensure appropriate action and follow-up
7. Ensure that all relevant records and documentation are completed accurately and submitted on time
8. Maintain high standards of data integrity and confidentiality in all client interactions
9. Empower clients by promoting responsibility and self-sufficiency in maintaining safety, security, and cleanliness within the project
10. Ensure adherence to internal policies and procedures and report any maintenance or repair issues promptly
11. Follow lone working procedures to ensure safety while performing duties in non-office settings

CANDIDATE REQUIREMENTS

You won’t necessarily have experience in this sector, as the company recognizes that transferable skills and experience are just as valuable.

The company is specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote the values of caring by nature, working better together and thinking for tomorrow.

1. Previous experience supporting asylum seekers and/or young people
2. Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes
3. This role will require working alone, more often than not, so discipline and self-motivation is key
4. You must have a full driving licence, together with a car available and insured for business purposes. 45p per mile reimbursed for business travel only

BENEFITS

1. 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
2. Up to 8% contributory pension
3. Flexible working
4. Investment in your learning and development
5. Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
6. Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.

NO AGENCIES PLEASE

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13124

This job is being advertised by AWD online on behalf of a2dominion Group Ltd.