Support Medical Secretary for General Surgery

Support Medical Secretary for General Surgery

The Shrewsbury and Telford Hospital NHS Trust

A fantastic opportunity has arisen for an enthusiastic individual to join the General Surgery Secretary team within the Surgical Centre. We are looking for motivated and ambitious candidates to provide valuable support to our growing specialty teams.

Main duties of the job

The post holders will undertake general support duties within each team, helping to ensure an efficient and well-rounded service is provided. They will be expected to move around the teams to meet service needs and work accurately to deadlines with the ability to manage and prioritise their own workload, after induction training. This will include all aspects of secretarial duties, predominantly audio transcribing patient letters and clinical correspondence, alongside scanning, filing, and any other support tasks requested by the Medical Secretaries and Supervisors.

The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels. The successful applicants will work as part of a team and will gain valuable experience in the day-to-day management of busy Medical Secretaries offices.

About us

This is a wonderful opportunity to join a great team of established Medical Secretaries, who will be available to offer training, support, and guidance as they welcome you into this role. This is a growing service in the Shrewsbury and Telford Hospital NHS Trust and this role will provide vital support to the existing team to ensure we maintain our quality of service to our consultants and, ultimately, to our patients.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

• 4 x GCSE's Grade 9-4 English and Maths
• OCR / RSA word processing Level 1 or equivalent experience
• OCR / RSA word processing Level 2 / 3
• NVQ Business / Medical Admin Level 2 / 3

Experience

• Experience of using Microsoft Office Programmes
• Experience within a customer care role
• Audio typing experience
• Knowledge of PAS systems
• Knowledge of NHS working practices including NHS Policies and Procedures

Skills

• Experience of customer care and excellent communication skills
• Good standard of spelling and grammar

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust

Medical Secretaries Supervisors - Surgery

£24,625 to £25,674 a year per annum/ pro rata