Support Medical Administrator

James Paget University Hospitals NHS Foundation Trust

An exciting opportunity has arisen for a Band 2 Support Medical Administrator to join the Dermatology department (working across Medical Secretaries and Clinical Teams) at the James Paget University Hospital.

The post holder will work 22.5 hours per week.

Main duties of the job

This role will consist of transcribing digital dictation in relation to outpatient clinic letters and other documentation as required for the patient pathway. Administrative duties will also be required to provide support to the medical secretaries and clinical teams as needed. All applicants should possess good levels of communication skills, excellent touch typing/word processing skills with attention to detail, and the ability to work as part of a team. Good basic IT skills and experience working within an admin role are essential. Knowledge of medical terminology would also be an advantage.

About us

You can expect a warm and friendly welcome at James Paget Hospital. The successful candidate will benefit from the knowledge and experience of approachable staff to feel supported and mentored throughout their training. The Dermatology team consists of Consultants, Specialty Doctors, Clinical Fellows, Dermatology specialist nurses, nursing team, Booking Coordinators, and Receptionists.

All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviors an essential part of their job role.

Our priority is ensuring that patients always come first and remain at the heart of everything we do. We focus on high quality, safe, and compassionate care, supporting our growing elderly population and developing closer links with our health, social, and educational partners. Listening to patients and carers so that we understand what matters, what works well, and what we need to do to improve is also very important to us.

We pride ourselves on our safety levels and are active in clinical research and play an important role in the teaching and training of a wide range of health professionals.

Job responsibilities

The Support Medical Administrator will provide secretarial support to the Dermatology department through administration processes and audio typing (date order).

Person Specification

Qualifications

• OCR/RSA 11 (or equivalent) Typing/Word Processing qualification or equivalent measurable level of keyboard skills.
• English GCSE Grade C or above, or equivalent.

Skills

• Good IT skills including working knowledge of Microsoft applications.
• Good organisational skills and the ability to prioritise workload.
• Good communication and interpersonal skills.
• Ability to adapt to different working practices and environments.
• Attention to detail and ability to produce accurate documentation.
• Ability to work as part of a team and on own initiative.
• Ability to deal appropriately with sensitive/confidential information.

Experience

• A minimum of 6 months' typing/word processing experience to include administrative duties.
• Medical audio typing experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

James Paget University Hospitals NHS Foundation Trust