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Support Engineer III, SPFT

Amazon

London

On-site

GBP 40,000 - 80,000

Yesterday
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Job summary

An established industry player is seeking a dynamic Support Engineer III to enhance its financial systems. In this role, you will be pivotal in automating and scaling infrastructure to meet global business needs. You will leverage your software development and technical support experience to troubleshoot systems, develop innovative solutions, and mentor fellow engineers. This position offers a collaborative environment where your contributions directly impact the company's growth. If you are passionate about technology and eager to drive innovation, this opportunity is perfect for you.

Qualifications

  • 2+ years of experience in software development or technical support.
  • Strong skills in scripting and troubleshooting technical systems.

Responsibilities

  • Build and maintain business-critical financial systems at scale.
  • Automate operational tasks and develop tools for human-free operations.
  • Collaborate with teams to deliver innovative solutions.

Skills

Software Development

Technical Support

Scripting in Modern Programming Languages

Troubleshooting and Debugging

System Design

Technical Communication

Project Organization

Tools

Web Services

Distributed Systems

REST Web Services

XML

JSON

Hardware & Software RAID

Job description

Are you interested in building high-performance, globally scalable systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Selling Partner Finance Technology (SPFT) is for you!


SPFT is looking for a highly motivated Support Engineer III to help build Amazon's business-critical financial systems and build system solutions to operate at scale. You will work on critical finance business functions for our customers around the world while meeting system availability goals and ensuring system performance with growing business needs. You will discover innovative ways to automate and scale our infrastructure as we expand globally. You will work together with multiple teams and departments, with plenty of opportunities to learn and grow.


The ideal candidate has a passion for understanding computing systems and for applying that understanding with an obsession for delighting customers. In this role, you will apply your skills of system design, networking, coding/scripting languages, as well as technical communication and project organization to make your impact on improving our business processes. The candidate is expected to contribute work-critical initiatives, build products, lead engineers to troubleshoot, debug, evaluate, and resolve computer-identified alarms, make feature enhancements, manage systems, perform software deployments and migrations, manage hosts, and automate operational tasks. They would also be responsible for developing tools and end-to-end automation to achieve human-free operations.


As an engineer in the team, you will take part in the architecture, design, implementation, and deployment of large-scale and complex software systems. You will get to leverage your experience and expertise to deliver innovative solutions to challenging problems. You will communicate your ideas effectively to achieve the right outcome for your team and customer. You enjoy collaborating with others to increase the effectiveness of the overall team. Your code, design, and implementation decisions should set a great example for other engineers. You will also have the opportunity to impact the technical decisions in the broader organization as well as mentor other engineers in the team.

BASIC QUALIFICATIONS
  1. 2+ years of software development, or 2+ years of technical support experience
  2. Experience scripting in modern program languages
  3. Experience troubleshooting and debugging technical systems
PREFERRED QUALIFICATIONS
  1. Knowledge of web services, distributed systems, and web application development
  2. Experience troubleshooting & maintaining hardware & software RAID
  3. Experience with REST web services, XML, JSON
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