Support and Inclusion Officer

Venn Group; Bristol; Hybrid; GBP 1,000; Full time

Job description

Support and Inclusion Officer

Hourly rate: £28 via Umbrella

Location: South West (Hybrid)

Hours: Full time

Duration: 6 weeks initially

Reference: J87744

Venn Group are currently working with a Local Authority in the South West, who are seeking a Support and Inclusion Officer on an interim basis.

Main duties of the job:

• To be responsible for managing a caseload and to conduct planned regular home visits
• To lone work adhering to the Council’s Lone Working policy
• Work with customers to follow and contribute to their housing and support plans to prevent and relieve homelessness
• Follow risk management and safeguarding procedures in line with Council policy
• Offer advice and assistance to prevent households becoming homeless, by taking a proactive approach to preventing homelessness
• Work and negotiate with landlords and tenants to find solutions to prevent eviction from the private sector
• Support customers living with family or friend arrangements to sustain their arrangements with appropriate support in place
• Develop and maintain effective working links with other services to prevent homelessness
• This will include agencies such as drug and alcohol services, Social Care for children and adults, social and private landlords, primary care services and mental health teams
• Ensure that potentially homeless households are given advice and assistance to claim housing, support and other welfare benefits available to them with the aim of preventing or delaying homelessness
• Effective data collection and accurate prevention case note recording

Essential Skills:

• Experience providing excellent customer service and dealing with members of the public both face to face and over the phone
• Enhanced DBS issued within the last year or on the update service

To apply for this role and for more information, please send your updated CV toAshleigh Clarke at [e-mail] or call 0117 930 8760