Support & Stabilization Case Manager

Stevens is seeking an experienced and compassionate individual to join our Clinical Department as a Support & Stabilization Case Manager. This position is vital in promoting family stability and permanency by actively engaging individuals and families, providing education, guidance, and support. The ideal candidate is a strong advocate with excellent communication and organizational skills, capable of working independently and collaboratively in home and community-based settings.

The Support & Stabilization Case Manager will be cross-trained to facilitate multiple Support & Stabilization (S&S) contracts, including Safe & Stable Families, Preparation Support for Child Welfare (PREP), and Youth Support – Transition-Aged Youth (YS-TAY). Services are provided with a person-centered, culturally responsive approach, including co-facilitating psychoeducational groups for caregivers.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field; OR a minimum of five (5) years of direct experience in child welfare, family support, or case management.
• Prior experience in case management, preferably working with families involved in child welfare systems.
• Demonstrated experience in engaging and building rapport with diverse families and individuals.
• Knowledge of community-based resources, crisis intervention, and home-based services.
• Experience facilitating support or psychoeducational groups (preferred but not required).
• Lived experience relevant to the role is strongly valued and encouraged.
• Strong interpersonal and communication skills to work effectively with a diverse population.
• Knowledge of the Five Protective Factors framework and its application in family support.
• Organizational and time management skills to manage multiple cases effectively.
• Bilingual in Spanish, Portuguese, or Cape Verdean Creole preferred.
• Ability to use virtual platforms for hybrid service delivery.
• Ability to document and track case progress using technology-based systems.
• Reliable transportation and valid driver’s license required.

Schedule: This is a full-time position with flexible scheduling to meet the unique needs of families.

Monday – Friday, 9:00 am – 5:00 pm, 2 set days per week until 7:00 pm or later. Flexibility required for early mornings. Weekend availability a plus. Local travel is required.

Payrate: $23.50 base pay; $25.00 with a Bachelor’s degree; Pay differential offered for language capacity in Spanish, Portuguese, or Cape Verdean Creole.

Stevens values cultural humility and strives to be an inclusive organization for staff, youth, and their families. Staff receive extensive opportunities for collaboration and professional growth in a supportive work environment.