Supply Chain Excellence Manager

ZipRecruiter; Hatfield; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Job Description

Supply Chain Excellence Manager | Driving Continuous Improvement & Strategic Innovation in Logistics

Hybrid - 2 days a week in Hatfield

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, we offer bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels.

That’s why we now have an opportunity for a Supply Chain Excellence Manager to join our team. This role is integral to delivering Ocado Logistics' broader Supply Chain Strategy by deploying key initiatives, driving continuous improvement, and ensuring seamless alignment between Supply Chain and Commercial activity. You will work cross-functionally with Programme teams, Logistics, Commercial stakeholders, and the Analytics team to enhance long-term capability and performance.

You will be - Skills and Responsibilities:

• Leading the deployment of strategic initiatives within the Supply Chain Excellence programme (e.g., network transformation and EDI rollout).
• Partnering with analytics to investigate challenges, build business cases, and translate insights into actionable initiatives.
• Driving continuous improvement across supply chain processes to enhance efficiency, supplier engagement, and customer outcomes.
• Acting as the operational lead for project implementation, ensuring coordination across Supply Chain, Commercial, and Programme teams.
• Building strong collaborative relationships with Commercial teams and supplier partners to enhance trading decisions and supply chain excellence.

About you - Requirements to be considered:

• Proven experience in supply chain, logistics, or operations within retail or FMCG.
• Strong project management skills, with experience leading cross-functional initiatives.
• Commercial awareness and an understanding of how supply chain performance drives trading and profitability.
• Excellent stakeholder management and communication skills, with the ability to influence without direct authority.
• Strong analytical mindset and problem-solving capability, with experience in process improvement and data-driven decision-making.

What you can expect to receive in return:

At Ocado, we believe in a workplace where everyone feels valued and supported. You’ll find a collaborative atmosphere, an award-winning recognition programme, and benefits that promote work-life balance and well-being.

Including:

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy.
• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme.
• Generous Leave: 25 days of annual leave (increasing to 27 after 5 years) with the option to buy more.
• Pension Plan: Up to 7% employer contribution matching.
• Private Medical Cover: Comprehensive private healthcare.
• Family-Friendly Policies: Maternity, adoption, shared parental leave, and paternity leave.
• Financial Aid: Interest-free train tickets and Cycle to Work Scheme.
• Shuttle Services: Free shuttle buses for convenient commuting.
• Share Schemes: Opportunities to participate in our success.
• Shopping Perks: 15% discount on Ocado.com and savings at retailers and restaurants.
• Financial Protection: Income Protection and Life Insurance for security.

Join Ocado Logistics today and become part of a culture that values and supports your well-being at every stage of your career.

Ocado Group is an equal opportunities employer and ensures that all potential employees are treated fairly and equally, regardless of sex, marital status, religion or belief, or union membership status.

#LI-ST1

#LI-HYBRID

#LI-OL