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Supply Chain Engagement Lead
ZipRecruiter
England
Hybrid
GBP 50,000 - 80,000
Full time
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Job summary
An innovative firm is seeking a Supply Chain Engagement Lead to enhance customer value and optimize supply chain processes. This role involves leading projects that focus on improving the customer journey and aligning service offerings with customer needs. The position offers flexibility with remote work and on-site collaboration, making it ideal for professionals looking to make a significant impact in a dynamic environment. If you have a passion for customer engagement and supply chain optimization, this opportunity is perfect for you!
Qualifications
- Experience in customer engagement management focusing on enhancing customer value.
- Skills in optimizing supply chain processes, especially in order management.
Responsibilities
- Lead projects to improve customer journey and service alignment.
- Utilize automation tools to streamline processes and reporting.
Skills
Tools
Job description
Job Description
* Supply Chain Engagement Lead - Berkshire.*
For our international client, RED is currently looking for a Supply Chain Engagement Lead to join an ongoing project.
The consultant is expected to start in June 2025 for a 12-month contract. The project is based in Berkshire, UK and involves working remotely with 3 days on-site; please note these are not fixed days.
- Previous Customer Engagement Management experience (i.e., led projects to enhance customer value and retention, focusing on improving the customer journey and aligning service offerings with priority customers' needs)
- Experience in optimising supply chain processes, particularly in order and claims management, to better serve customers
- Any Automation experience, including experience with tools like Co-Pilot and Power Automate to automate processes, reporting, and non-value activities
- Any experience with Customer Segmentation & Value Service Projects
- Excellent English - written and communication skills
If you are interested in this position, please apply or send your updated CV to (see below) for immediate consideration.
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