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Supply Chain Assistant

ZipRecruiter

Sunderland

On-site

GBP 40,000 - 60,000

Full time

18 days ago

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Job summary

An established industry player in the automotive sector is seeking a dedicated individual to join their Supply Chain Management team. This role offers the opportunity to manage customer accounts, liaise with suppliers and logistics providers, and ensure efficient operations. The ideal candidate will possess strong organisational skills, a proactive approach to problem-solving, and the ability to work both independently and collaboratively. If you thrive in a dynamic environment and are passionate about delivering exceptional customer service, this role is perfect for you. Join a team committed to excellence and make a meaningful impact in the supply chain process.

Qualifications

  • Strong organisational and prioritisation skills are vital.
  • Good verbal and written communication skills are essential.

Responsibilities

  • Manage assigned customers ensuring consistent service and positive relationships.
  • Control logistics including transport arrangements and inventory management.
  • Provide administrative support to the Supply Chain Management team.

Skills

Verbal Communication
Written Communication
Organisational Skills
Time Management
Problem-Solving
Customer Service
Interpersonal Skills

Tools

Excel
Word
Outlook

Job description

Job Description

Mission and Main Objectives:

This role will work within the Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied, mainly involving the control of smaller accounts and supporting the Supply Chain Team in duties for key accounts.

Due to the nature of the business, the tasks vary, including dealing with logistics providers, customer and supplier liaison, and financial reporting. Strong organisational and prioritisation skills, an acceptance of job ownership combined with the ability to work to deadlines, will be vital.

Outline and Responsibilities:

  1. Responsibility for assigned customers, ensuring a consistent customer service approach and positive long-term relationship.
  2. Building and maintaining relationships with customers, suppliers, and third-party logistics providers.
  3. Involved in the control of logistics including arranging transport, storage, and all associated administration between customer and suppliers.
  4. Liaison with relevant warehouses for stock management and inventory control.
  5. Ensure timely invoice issue and payment of assigned customers.
  6. Input of purchase invoices into the system.
  7. Output sales invoices from the system.
  8. Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
  9. Monitors service received to assigned customers – detailed in regular KPI reports.
  10. Responsible for the provision of a full range of administration and clerical duties to support the effective operation of the SCM team.
  11. To provide support and cover the workload of the Delivery Controllers and other Assistant Delivery Controllers as required.
  12. Any other reasonable duty requested by management relevant to the role.

Experience and Qualifications Required:

  1. Good verbal and written communication skills.
  2. Good organisation and time management skills.
  3. Computer literate (Excel, Word, Outlook, etc.).
  4. Ability to work as part of a team and on own initiative.
  5. Ability to work under limited supervision and use own initiative, problem-solving, etc.
  6. User-oriented approach, good problem-solving, and customer service skills.
  7. Good interpersonal skills, dealing with staff from different functional areas and cultures.
  8. Flexible approach and able to meet deadlines.
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