Supervisor (Part Time) - Nottingham Accessorize

Monsoon; East Midlands; On-site; GBP 20,000 - 30,000; Full time

Job description

What are we looking for in you?

• Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
• Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team.
• Someone who demonstrates passion, drive and resilience, with a can-do approach.
• The ability to communicate openly and effectively.
• A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

In this role you will

• Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values.
• Generate profit by exceeding those KPIs.
• Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Support the management team in maximizing commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Promote and deliver piercing services to our customers with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness with your team.

Joining us, your benefits would include

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance – enabling you to have fun wearing our accessories.
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today.