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Supervisor i - ks UK Cheshire Oaks (37.5 Hours)

KATE SPADE

England

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

Join a rapidly expanding modern luxury brand as a Supervisor, where you'll lead a dynamic team and create an exceptional customer experience. This role is pivotal in maximizing store productivity and profitability through effective team-building and staff development. You will inspire your team to exceed performance standards while maintaining a confident presence on the sales floor. If you have a passion for retail and a commitment to excellence, this opportunity offers a pathway to advance your career in a vibrant and supportive environment.

Qualifications

  • Experience in retail management is essential.
  • Strong communication and team leadership abilities required.

Responsibilities

  • Create a high-energy, service-focused environment.
  • Ensure compliance with Kate Spade service standards.

Skills

Customer Service
Team Leadership
Communication Skills
Sales Skills
Initiative

Tools

Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

Job description

Primary Purpose

The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards.

We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.

The successful individual will leverage their proficiency to:

  1. Creates a high energy, sales and service focused environment;
  2. Ensures all customers are being serviced according to the Kate Spade approach standard;
  3. Inspires team to meet and exceed performance standards;
  4. Takes initiative to act on development needs;
  5. Maintains a confident and/or commanding floor presence;
  6. Acts as advocate for the team;
  7. Creates partnerships with team members;
  8. Represents the brand appropriately in all situations.

PROFILE

The accomplished individual will possess:

  1. Experience in a retail service environment in a position of management;
  2. Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
  3. Ability to communicate effectively with customers and staff and manoeuvre the sales;
  4. Ability to work flexible schedule to meet the needs of the business, including nights, weekends and public holidays.

Req ID: 43412

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