Supermarket Assistant - Beers, Wines & Spirits Specialist

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Supermarket Assistant - Beers, Wines & Spirits Specialist

Sector: Retail and Wholesale
Role: Assistant
Contract Type: Permanent
Hours: Full Time

About the role
As a Supermarket Assistant (Specialist Beers Wines & Spirits), you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with. Particularly sharing your passion and knowledge on Beer, Wine and Spirit products. Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Pay: £14.96 Per hour
Contract: Fixed term until 20/07/2025 with the potential to turn permanent in the future
Hours: 37.5 Hours a week
Location: Islington

Key Responsibilities
Daily responsibilities will include:

1. Taking ownership for the Beers, Wines and Spirits section, ensuring the best customer shopping experience.
2. Sharing your knowledge on these products to help our customers find just what they are looking for.
3. Coaching other Partners on these products so they can help customers too.
4. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
5. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
6. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
7. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
8. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

1. Communication skills - to enable you to work effectively as part of a team and with our customers.
2. Outstanding Customer service and a passion for food.
3. Excellent knowledge of your specialist area.
4. Ability to Coach and mentor partners on your specialist area.

Desirable skills/experience you may have

1. Commercial Awareness to keep up to date with market trends and product launches in your specialist area.
2. IT literacy skills.
3. Selling skills.

About The Partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

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