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Supermarket Assistant

John Lewis Partnership

Lewes

On-site

GBP 40,000 - 60,000

Full time

Yesterday
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Job summary

Join a forward-thinking company as a Supermarket Assistant, where your passion for food and dedication to customer service will shine. In this role, you'll be instrumental in providing an exceptional shopping experience, ensuring that shelves are stocked and orders are fulfilled promptly. Your commitment to reducing waste and maintaining a tidy environment will contribute to the brand's reputation for quality. This is a fantastic opportunity to become part of a team that values trust and loyalty, making a lasting impression on customers who appreciate the personal touch. If you're ready to make a difference, this role is for you!

Qualifications

  • Strong communication skills to work effectively with customers and team.
  • Experience in customer-facing roles is a plus.

Responsibilities

  • Ensure shelves are stocked and products are in the right place.
  • Fulfill online customer orders for delivery.

Skills

Communication Skills

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

  1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
  2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
  3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
  4. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
  5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

  • Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

  • Experience of working in a customer facing role is welcomed.
  • Up to date knowledge and strong interest in food and drink trends.
  • Flexible approach to ensure the support of the whole branch.

Closing Date: April 21, 2025

Pay: £12.40 Hourly

Contract Type: Permanent

Hours of Work: 37.5hrs a week over 5 days, Sunday to Saturday from 15:00-23:45

Job Level: Partnership Level 10

Where You'll Be Working: Lewes (Waitrose & Partners), Eastgate Street, Lewes, East Sussex, BN7 2LP

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