Summer Student Services Manager (2025)

Summer Student Services Manager
Brighton, UK
(Full time, fixed-term)

Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Student Services Manager with EF Education First summer camps.

Your roles and responsibilities as Student Services Manager

EF is searching for an empathetic, energetic and organised individual to join our summer team as a Student Services Manager for our summer camp in Brighton. This is the perfect opportunity to develop your customer service skills whilst gaining experience within an international organisation.

As the Student Services Manager, you will be the face of the EF school for both our students and our staff. You will be responsible for welcoming our students into the summer camp with a smile, by being approachable for their needs as well as creating a lively and exciting atmosphere for them to enjoy.

The student services have a link to all departments and as it is the core of the production of the EF school, as such, no day will be the same. This means you will be involved in a number of different areas including preparing for new arrivals, relaying activity information and delivering briefings to new staff. You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise.

The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. Dealing with student and staff queries daily, you will not only enhance your customer service skills but also your communication skills and your ability to problem-solve and react quickly to demanding tasks.

Requirements

• Must be a team player that can lead from the front, be outgoing and have great attention to detail
• Previous experience in a customer service environment, ideally working with young people
• You should be passionate about customer service and providing quality
• Ability to work under pressure and in a high paced environment
• Legally able to work in the UK
• Fluent in English

In terms of mindset, we all have a ‘going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don’t hesitate and apply!

Why you'll love working with EF in Brighton

• Experience working in a diverse and vibrant area
• Continuous professional development
• Work in a truly international environment
• Regular social events
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• External trainings on safeguarding and mental health first aid
• Summer camp canteen
• Subsided accommodation available

EF is committed to safeguarding and promoting the welfare of children and adults, and expects all staff and volunteers to share this commitment.