Summer Student Services Manager

EF Language Abroad-Summer Camps; London; On-site; GBP 25,000 - 35,000; Full time

Job description

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Description

Position at EF Language Abroad-Summer Camps

Student Services Manager (Summer 2025)

London Kingston

Full Time/Fixed Term

Are you looking to develop your leadership and management skills within international business? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, EF Education First invites you to join us as Student Services Manager and be part of our mission to open the world through education.

Your Role & Responsibilities

EF is searching for empathetic, energetic and organised individuals to join our summer 2025 team as a Student Services Manager. Based at our London Kingston summer school, this is the perfect opportunity to develop your leadership and customer service skills whilst gaining experience within an international organisation.

As a Student Services Manager, you will lead the student services department, focusing on delivering exceptional customer service and enhancing student satisfaction throughout their time with EF.

Student services has a link to all departments and as it is the core of the production of the EF school, as such, no day will be the same. This means you will be involved in a number of different areas including preparing and running arrivals, relaying activity information and delivering briefings to new staff. You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise.

This is a live in position where accommodation and full board is provided at no extra cost. Roles run from June/July - August 2025.

Requirements

• Must be a team player that can lead from the front, be outgoing and have great attention to detail
• Previous experience in a customer service environment, ideally working with young people
• You should be passionate about customer satisfaction and providing quality service
• Ability to work under pressure and in a high paced environment
• Legally able to work in the UK at commencement of employment
• Fluent in English
• In terms of mindset, we all have a 'going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don't hesitate and apply!

Why you will love working with EF

• Continuous professional development
• Work in a truly international environment
• Regular social events
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
• Global career opportunities
• Extensive pre summer training provided
• Summer camp canteen
• Accommodation available if necessary
• Access to EF Hello language learning

EF Education First - Our History and Values

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.