Summer School Welfare Manager: Oxford

At International House London, we are excited to invite you to join our team for the upcoming Young Learner summer season.

International House London has been running summer schools since 2011 across the UK. We are proud to be accredited by the British Council and International House World Organisation. We celebrate the diversity of our students and staff and have strong Vision, Mission, and Values beliefs. We prioritise the safety, happiness, and well-being of our students to create memorable experiences for all involved. We actively offer professional development and skills training to our staff, and are proud to have a community of returning staff with regular returners year on year. Over half of our 2024 cohort are hoping to return in 2025.

In our very successful 2024 British Council inspection, strengths were highlighted in the following areas: strategic and quality management, staff management, student administration, premises and facilities, learning resources, academic staff profile, academic management, course design, teaching, care of students, accommodation, and leisure opportunities.

Minimum Requirements

• Educated to GCSE standard (5 A*-C grades, including English and Maths) or equivalent
• IT literate with knowledge of Microsoft Word, Outlook, and Excel
• Excellent understanding of children’s welfare
• Previous experience in residential/pastoral duties
• Experience managing people or teams
• Ability to work under pressure and to deadlines
• Strong interpersonal, time management, and organisational skills
• Pastoral or psychology qualification, counselling experience
• Experience working with mixed-nationality students
• Experience in boarding school settings

Job Description

Role Overview
As Welfare Manager, you will be responsible for ensuring the safety and well-being of our students while they are on site. This includes managing illness, homesickness, and monitoring student attendance during lessons and activities. You will lead and support a team of House Supervisors and staff assigned to welfare duties, working closely with the Centre Manager, Activity Managers, and Director of Studies. Your role will also involve liaising with external clients such as Group Leaders, educational agents, and parents, while providing emotional support to students throughout their stay. You will play a critical role in maintaining a safe and supportive environment for young learners.

Camp Locations & Dates

• Oxford: 2nd July – 13th August 2025, International House Oxford, St Edward’s School

Payment
£780 per week including holiday pay. Normal working hours are up to 48 hours per week, typically spread over a 6-day week, with 1 full day off per week.

Key Responsibilities

• Welfare Team Management: Supervise and support House Supervisors, providing guidance, feedback, and conducting performance appraisals at the end of the summer.
• Student Welfare: Ensure students receive emotional and practical support during their stay, managing sickness, homesickness, and any concerns. Administer medicine as required and ensure the safety of all students.
• Communication: Liaise with staff, Group Leaders, parents, and external clients, providing updates on student welfare and responding to any concerns.
• Facilities Coordination: Work with host centre staff to ensure accommodation is ready for arrivals, resolve any issues, and manage room inspections for damages.
• Operational Coordination: Assist with transfers, liaise with the Centre Administrator regarding room preparation, and ensure the welfare team is ready for new arrivals.
• Safeguarding: Maintain a safe, inclusive, and respectful environment, staying vigilant and reporting any concerns following safeguarding protocols.

Other Benefits

What We Offer

• Free Meals & Refreshments: Enjoy 3 delicious meals a day, with access to tea, coffee, and snacks throughout your shift.
• Accommodation Included: Stay on-site in comfortable accommodation with en-suite or shared bathroom facilities.
• Exciting Excursions: Take part in organised trips and activities around the UK, exploring local attractions and cultural landmarks.
• Professional Growth: Access to ongoing training and development opportunities to enhance your skills and boost your career.
• International Experience: Work in a dynamic, multicultural environment, interacting with students and staff from all over the world, gaining valuable global experience.

Application Information

International House is committed to safeguarding and promoting the welfare of all young learners.

Please note that if you are successful at the interview stage, all offers are subject to two references, a Disclosure and Barring Service Check, and Police Check (if living abroad) that are considered satisfactory to IH London.
Due to the nature of this role, we are unable to offer sponsorship. Therefore, applicants must have valid right to work in the UK to be considered for this position.

International House London’s Values:

Ethical, Inclusive, Innovative, Passionate, Professional