Subway Manager

Sodexo Group; Wythenshawe; On-site; GBP 25,000 - 35,000

Job description

Are you currently working as a Catering Manager, Store Manager, or Restaurant Manager? Or perhaps you’re an experienced Supervisor, Assistant Manager, or Deputy Manager looking to take the next step in your career? If you’re a strong people manager with experience in a fast-paced retail environment, we want to hear from you!

We have an exciting opportunity for a Subway Manager to join our team at Wythenshawe Hospital. As the Store Manager, you’ll be primarily responsible for the success of your store – from driving sales and profitability to delivering exceptional customer service and ensuring operational excellence. Your attention to detail will be second to none, and your leadership style will motivate and uplift your team.

At Sodexo, we’re committed to health and safety, offering you the autonomy to take ownership based on your relevant experience. You will oversee all store processes, ensuring efficient food service preparation while maintaining cleanliness and adhering to high standards. Clear communication and the ability to build strong working relationships will be key to your success. Excellent customer service skills are essential, as is your ability to lead, coach, and recognize talent within your team, while addressing performance issues when necessary.

You’ll be organized, results-driven, and thrive in a dynamic retail environment. You will work towards clear KPIs and targets, managing your store's budget for labour, sales, and stock control. If this sounds like you and you're ready to be part of something greater, then join Sodexo. You’ll belong to a team where you can act with purpose and thrive in your own leadership style.

What you'll do:

• Lead recruitment, induction, training, and development of your team, ensuring alignment with Subway and Sodexo brand standards – always leading by example!
• Create and manage weekly staffing schedules, balancing labour with sales, and continuously seeking improvements in day-to-day operations.
• Monitor deliveries, conduct accurate temperature record checks, and promptly report any issues.
• Manage cash handling and banking in line with policies, addressing stock loss, and maintaining a robust daily/weekly routine.
• Oversee stock control to minimize waste, maintaining accurate records at all times.
• Ensure 100% compliance with Subway and Sodexo guidelines.
• Conduct weekly stock takes and generate reports for both Sodexo and Subway.
• Maintain accurate compliance paperwork related to food temperature controls, fridge/freezer monitoring, cleaning, and any other mandatory requirements.
• Analyse weekly sales and inventory reports to drive business performance.
• Maintain the highest standards of store cleanliness and presentation, focusing on health and safety.
• Implement in-store marketing and point-of-sale materials in line with campaigns.
• Ensure strict safety protocols are followed to prevent incidents, providing a safe work environment for both employees and customers.
• Foster a positive work culture, emphasizing customer service, while reviewing and responding to customer feedback in a timely manner.

What you bring:

• A strong operational understanding of catering, retail, leisure, or fast-food environments.
• A flexible approach to work with a commitment to work between 5:00am - 10:00pm with flexibility for weekends & bank holidays.
• Proven leadership experience and a track record of successfully growing and developing teams, offering constructive feedback and direction.
• Strong food hygiene knowledge (food safety level 2, 3, or above is desired but not essential).
• Proficiency in Microsoft Excel and general IT systems, with the ability to learn new tools.
• A proactive mindset and the ability to find solutions through a flexible approach.
• The ability to work well under pressure, self-drive, and take ownership of your own learning and development.
• Excellent organizational skills, with the ability to manage your time effectively to meet expectations and requirements.

What we offer:

• Working with Sodexo is more than just a job; it’s a chance to be part of something greater. You'll belong to a company and team that values you for who you are; you’ll act with purpose and make an impact through your everyday actions, and you’ll have the freedom to thrive in your own leadership style.
• Additionally, we offer:
  • A flexible and dynamic work environment, promoting work-life balance.
  • Blue Light Card and a range of Sodexo benefits to help with life’s challenges.
  • Competitive compensation, recognizing your valuable contributions.
  • Access to ongoing training and development programs, empowering you to grow professionally and support your career progression.

Ready to be part of something greater? Apply today!