Studio STL & Wardrobe Assistant

New Look; London; On-site; GBP 20,000 - 30,000; Full time

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

Reporting into the Senior Production Manager, the focus of this role is to support the studio styling team with all styling related admin, wardrobe maintenance and on set shoot assistance.

This role is responsible for recording all the outfits that the studio put together, which is then translated onto the website to allow the customer to buy the look. It will also involve maintaining all styling, wardrobe orders and general wardrobe upkeep. There will also be occasions that you will be required to be on set, assisting the stylists on shoots.

This role is for someone that is flexible with a can-do attitude. It would suit someone that likes to be busy as there will always be something to do in this role. You are going to need to have excellent admin skills as well as be comfortable on a busy photo studio set. This role is ideal for someone starting their styling journey.

What you’ll be doing:

• Responsible for upselling all styling items in the outfits shot by the ecom studio – across all categories
• Daily log all outfits from prior day sets using Flo (asset management tool) using in stock wardrobe sample codes to create the outfits.
• Working to deadlines — all products allocated to you must be complete by the end of each working day
• Prioritise all SNO product to support speed to site
• Communicate to Senior Production Manager any rollover numbers to avoid delayed SLA’s/KPI’s
• Daily prepare file CSV with buy the look records and upload to software SAP (Systems Applications and Products in data processing) at the end of the day
• Manage and update outfits for all reshoots delivered by the ecom studio team each week
• Daily site check, ensuring all Womenswear, Menswear & 915 buy the look is up to date and in stock, update if required
• Work with Senior Production Manager & Senior Site Optimisation Manager to understand STL uplift and where we can improve add to bag
• Provide support to Discovery Optimisation on website launches
• Amend and create buy the look outfits for influencer edits, being reactive to any last-minute changes and actioned aligned to launch time
• Weekly reallocate samples to the wardrobe as requested by Lead Stylist and styling team
• Manage weekly styling orders from DC and once delivered adding them to physical wardrobe and virtual wardrobe on Flo
• Completing any studio styling kit orders as and when required
• Weekly on set shoot assistance when required to support on set team
• Biweekly review wardrobe samples list and flag out of stock or reduced items, communicate with the Styling Team to maintain wardrobe
• Manage wardrobe chuck outs – removing items from Flo and arrange for items to be send back to DC
• Bi-monthly communicate with BMD teams to update on wardrobe pieces, flagging old samples and request alternatives to reallocate for wardrobe
• Work closely with the styling team to understand current trends, the New Look brand identity and understand why styling decisions are made
• Use visual guides to recognise products that are being used within outfits, and understand what trend they sit in, and whether they are online or not
• Support with steaming all product before the following day shoot starts (4-5pm)
• Ad-hoc stepping in to cover sickness for the Stylist Assistant role
• Support with any day-to-day studio assistance as and when required including general studio runner activities, supporting the styling team; steaming product, wardrobe maintenance and photography assistance.
• Build relationships with on set shoot teams and provide support where needed
• Support Senior Managers on miscellaneous ad hoc tasks outside of BAU

Who you are:

• Confident communicator – friendly and approachable
• Happy to take on any task
• PC Literate Excel Word and PowerPoint
• Experience in data entry and working in a fast-paced environment
• Strong organisational skills
• Highly organised and attention to detail
• Excellent attention to detail
• Strong numerical skills

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.