Student Records Manager

National Institute of Teaching; Redcar; Hybrid; GBP 30,000 - 50,000

Job description

Hybrid - Within commuting distance of Redcar, Doncaster, Blackburn, Birmingham, London, Bradford, Bristol or Liverpool

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience.

About the role

We are recruiting for a Student Records Manager who will lead and manage the NIoT’s processes for student records and student finance within Registry. You will ensure that in all aspects of student records and student funding the NIoT is compliant with rules and regulations and processes are efficient. The postholder will be the main point of contact for Faculties and NIoT staff in relation to student records and student finance. As Student Records Manager, you’ll work closely with colleagues across the NIoT to ensure that processes and procedures support the delivery of an exceptional student experience.

This is a hybrid role, and it is anticipated that the postholder will work one day per fortnight on campus.

As Student Records Manager, you will:

1. Manage and scrutinise maintenance of trainee records, including financial data for accuracy status and correct fee for the trainees.
2. Work closely with the Faculties and Regions on enrolment support, enrolment and onboarding.
3. Lead on auditing and compliance of student records through data tracking and data analysis.
4. Manage regular and timely production of exception reports, taking responsibility for subsequent correction of data and enhancements to systems and processes.
5. Manage processes required for the Student Loans Company, including changes in student study and/or fees and day-to-day management of the Student Finance England (SFE) database for accuracy of data.
6. Manage the processes for the distribution of Bursaries and Scholarships.
7. Substantially support with preparations for statutory funding bodies and SFE returns within given deadlines.
8. Manage registration of student data with any third-party services.
9. Manage responses to trainee requests for amendment of the student record, explaining the impact of any such changes and advising on relevant policy, including accrediting bodies and those of Student Loans Company.
10. Manage support for, and guidance on, student records processes and procedures.
11. Lead on student finance procedures including HEP and finance agreements.
12. Ensure maximum effectiveness of existing and future ICT systems and the collection of tuition fee income by regular liaison with the NIoT Finance Team.
13. Manage an efficient process of creating and updating accurate student records, to allow for enrolment and effective updates of data on records.
14. Lead and manage any student records projects through to succession.
15. Support and manage student records staff, and supervise and direct their work to accurately maintain enrolment, registration and fee records in our student records system within designated deadlines.
16. Support the Registry elements of graduation ceremonies.
17. Deliver appropriate training and briefing sessions for colleagues across the NIoT on student records policies and processes.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Key Benefits:

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
• Entry to the Local Government Pension Scheme.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
• Excellent opportunities to develop your skills and experience and to progress your career.

For more information and to apply, please visit our vacancies page.

Closing date: 6 April 2025.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.