Student Enrolment Advisor

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Contract Type: Fixed Term; Contractual role for 14 months
Location: Brighton (work from office for 3 days and 2 days remote)

JOB OVERVIEW

This front-line sales position within the Direct Sales team is focused on recruiting students to the full portfolio of Study Group Higher Education programmes across source markets, to achieve student number and revenue targets.

Leads are generated from multiple sources.

As a result, the successful candidate will be required to sell over the phone, by email and occasionally virtually via Team’s, whilst always delivering excellent customer service.

ABOUT THE ROLE

1. Management of leads within agreed SLA times
2. Management of sales pipeline with high-level detail and responsibility of student enquiry through to student arrival in study centre (high-level detail is required for forecasting student numbers)
3. Push existing marketing strategies and promotions to students and delivery conversion strategies to achieve revenue and targets
4. Education advisory discussions with students, parents and school stakeholders advising on our portfolio of products
5. Responsible for managing students from South Europe, Levant, North Africa and Nigeria
6. Management of student information and applications through our CRM system SalesForce and managing own emails and telephone calls
7. Manage relationships with key stakeholders for markets that come under your targets as well as manage relationships with external departments to ensure smooth sales processes e.g. Admissions and Visa Compliance, teams
8. High level of customer service and attention to detail in addressing student and parent questions
9. Understanding the scope of the business and industry to identify opportunities for business development and marketing to increase student enrolment
10. Responsible for achieving targets set for business growth
11. Responsible for researching and self-learning

ABOUT YOU

1. Experience of cold calling (essential and demonstrable)
2. Experience of working in a sales-related role within the education industry (essential)
3. Knowledge and understanding of the international student marketplace and education system
4. Tertiary educated, preferably with overseas education experience (desirable but not essential)
5. Demonstrable ability to meet targets and KPI's (essential)
6. CRM knowledge, preferably salesforce.com (essential)
7. Experience of working in a sales/marketing-related role with an understanding of business

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential.

With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed.

Our global network of offices and university partnerships ensure that students receive the best educational services available.

Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes.

For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace.

We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.

We believe that the best person for the job should be selected based on skills and experience alone.

Your information will be kept confidential and stored securely.