Strategic Retention Partner

Compass Group UK; United Kingdom; On-site; GBP 30,000 - 60,000; Full time

Job description

Are you a strategic thinker with a passion for building strong client relationships? Do you thrive in a dynamic, fast-paced environment where your ability to influence and problem-solve can directly impact business success? If so, we have the perfect opportunity for you.

Location: Mobile Worker (UK & Ireland)

Salary: Competitive

Benefits:

• Car/Car allowance
• Private medical insurance
• Aviva DigiCare+ - Annual health check, Digital GP, Mental Health & Nutritional Consultations, Second Medical Opinion
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Employee Assistance Programme
• Holiday Purchase scheme

At Compass Group UK & Ireland, we’re on the lookout for a Strategic Partner to play a vital role in retaining key client contracts and driving commercial success across our business. This is a high-impact role, focused on fostering strong partnerships, identifying opportunities to strengthen client relationships, and securing long-term contract renewals.

Why Join Us?

• Make an Impact - Take ownership of high-profile client relationships, ensuring their continued success with Compass Group.
• Professional Growth - Access ongoing training, leadership development, and career progression opportunities.
• Innovative Environment - Work with a forward-thinking team that values creativity, collaboration, and strategic problem-solving.
• Competitive Rewards - Enjoy a competitive salary, plus excellent benefits and perks.

The Role - Key Responsibilities:

• Client Relationship Management - Build and maintain strong, strategic relationships with key clients to ensure contract retention.
• Strategic Planning - Develop and execute retention strategies, identifying potential risks and opportunities to enhance client satisfaction.
• Re-Tender Leadership - Lead and manage the re-tender process, ensuring proposals align with client business needs and securing contract renewals.
• Sales & Business Growth - Identify cross-selling and expansion opportunities, working closely with internal teams to drive revenue growth.
• Data-Driven Decision Making - Utilise CRM tools and market analysis to monitor client engagement, contract risk, and retention strategies.

Who We’re Looking For:

We need an influential and results-driven professional with the ability to manage multiple stakeholders, drive commercial success, and maintain strong client partnerships.

Essential Skills & Experience:

• Strong relationship-building and stakeholder management skills
• Commercial acumen with a proven ability to negotiate and influence outcomes
• Strategic thinker with the ability to identify risks and opportunities
• Excellent planning, organisation, and problem-solving abilities
• Experience managing contract renewals, retention strategies, or business development processes
• Ability to work in a fast-paced, mobile role across multiple locations

Desirable Experience:

• Previous experience in the hospitality or foodservice sector
• Exposure to business development, retention, or strategic partnerships
• Experience with CRM systems and data analysis for decision-making
• Strong leadership and coaching skills

Ready to Make a Difference?

This is an exciting opportunity to take on a strategic, high-profile role within Compass Group. If you’re passionate about client engagement, contract retention, and commercial success, we’d love to hear from you.

Apply now and be part of our journey!