Strategic Command HQ Information Manager

UK Ministry of Defence; Matlock; On-site; GBP 37,000; Full time

Job description

Strategic Command, Northwood Headquarters

Job Summary

Strategic Command (UKStratCom) Information Manager role is part of a busy 4* Headquarters. The demanding and operational nature of the Headquarters means that this role will require a significant level of flexibility and professionalism.

UKStratCom is one of the four front line military commands (alongside Navy, Army, and Air Force) which conducts joint operations and generates, develops, and manages key enablers. It has approximately 22,500 military and civilian personnel deployed across the UK and worldwide. UKStratCom is a 4* HQ and a Top Level Budget (TLB), tasked with developing and preparing an integrated Joint Force for current and future operations. It has a unique structure, with a Headquarters that works above, and with, a number of subordinate organisations, including Permanent Joint Headquarters, Defence Intelligence, Defence Digital and MOD A Block. UKStratCom also has management and operational responsibility for the Overseas Bases of Gibraltar, Cyprus, the South Atlantic Islands, British Indian Overseas Territory and British Defence Support Unit Singapore.

Job Description

Strategic Command is expanding the IM Team. The Information Manager role will work within Strategic Command HQ IM team.

The Information Manager is the professional lead for Information Management (IM) within a 4* Headquarters.

They will provide the necessary SME advice and guidance to staff ensuring suitable support is provided to meet the requirements of a 4* HQ.

Supporting circa 600 civilian and military personnel within Strategic Command.

We are looking for an Information Manager (IMgrs) with exceptional people and problem-solving skills.

They will be dealing with day-to-day Information Management problems which happen in a large headquarters.

This post offers a unique opportunity to directly contribute to Strategic Command Headquarters, whilst collaborating with a diverse range of stakeholders.

This position is advertised at 37 hours per week and will require the majority of time to be in the office to support the staff of a large headquarters.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Person Specification

The IM Team is a small team, and we aim to work flexibly to support each other.

Key Responsibilities are –

• Provide Information Management Support across the departments within Strategic Command Headquarters within Northwood HQ.
• Support, develop and maintain divisional IM/IX ‘best practice’ in line with Ministry of Defence CIO and Joint Services direction and guidance.
• Maintain and support all IT assets within Strategic Command.
• Administrate and improve the Strategic Command SharePoint Sites. Engage with the teams on how to improve IM ways of working.
• Create and or amend MODNET Official and MODNET (S) accounts for new or existing Strategic Command personnel.
• Support the distribution of MODNET electronic devices for Strategic Command Staff.
• Support Strategic Command Headquarters in new IT projects.

The successful candidate must perform in the position quickly and without the need for significant development therefore should have experience of working in the Knowledge and Information Role, seeking to build on their existing skillset.

Be a self-starter, who is confident with decision making and is able to work effectively both independently and as part of a team.

Good communication skills are paramount as you will need to initiate, develop and maintain effective relationships with a broad range of stakeholders.

You must have the ability to manage competing priorities, assess information rapidly, seek clarity or additional information where necessary and articulate needs or processes in a way that is understood by the diverse stakeholder audience, bearing in mind that often such audiences have very limited or no Information Management experience. The role does require you to be in the office to support the staff of the Headquarters.

About You

You will need to be flexible and adaptable, able to act on your own initiative, and quickly develop good working relationships with a wide range of stakeholders at all grades and ranks.

Essential:

• Strong written and interpersonal skills
• Experience of working with a wide range of stakeholders
• Working in a fast-paced environment, managing competing priorities
• Proactive with an ability to take the initiative and to develop and implement new ideas.
• Energy, enthusiasm, and the drive to take forward a number of priorities simultaneously.
• A willingness to learn quickly and confidently across a variety of complex issues.
• Good working knowledge of Office 365 applications (Outlook, Excel, PowerPoint and Word, Teams, Skype).

Desirable

• Experience in iHub or within Knowledge & Information Management.

The successful candidate will need to satisfy Ministry of Defence security requirements. This will require you to hold or be eligible of achieving Security Cleared clearance (SC).

Training

Incumbent should be prepared to obtain the required mandatory training and specific training relating to the job within 6 months of taking up the position. These include, but not limited to: O365 Upskilling (3 day), Defence Information Management Passport (online), Information Managers Course (5 Day course at Shrivenham) and Knowledge Information and Management (KIM) Pathway.

Previous experience in MS Office Products such as Microsoft SharePoint is highly desirable.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%.

Northwood Headquarters are supported by a modern, fully managed service contract. Many services at Northwood are delivered under this contract, such as transport bookings, shuttle bus, accommodation, welfare, and IT services, all of which are supported by a 24/7 call centre.

Other facilities include:

• On-site parking
• On-site gym
• On-site day nursery
• On-site shop
• On-site multi-faith room
• On-site barbers/hairdressers
• Welfare and community support
• Free use of local swimming pool
• Restaurant and coffee shop facilities
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.

Allowances

Location Allowance (This post attracts an additional Northwood Allowance (£3,300 P/A)

Please be advised that the Department is conducting a review of all pay-related allowances which could impact on those allowances that the post currently being advertised attracts.

The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply, please complete the Behaviours and Statement of Suitability template provided on the CS jobs dashboard. It is essential that you complete a Statement of Suitability (max 250 words) detailing your relevant experience for the post, motivation for the role, more specifically how you meet the stated essential and desirable skills.

Candidates will also be required to provide CV details to include job history; qualification details and previous skills and experience.

At sift, you will be assessed against your CV, statement of suitability & the following Behaviours:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Should a large number of applications be received, the sift will be undertaken using the lead Behaviour only: Managing a Quality Service. Where there is a tie, the Statement of Suitability will be used.

At interview, you will be assessed against the following Behaviours:

• Managing a Quality Service
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Strong candidates that are found above the line but not selected for this post will be placed on a UKStratCom reserve list and may still be considered for other Strategic Command roles.

Sift within 1 week of closing date. Interviews for successful applicants will be held either by video conferencing/Skype or in person.

Feedback will only be provided if you attend an interview.

The Civil Service embraces diversity and promotes equality of opportunity.