Strategic Alliances, Healthcare Lead (Must be based in London, U.K.)

Who we are:
PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business. Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications.
Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency.

We are looking for a dynamic and resourceful experienced individual to expand our technology and go-to-market alliances across the US healthcare sector. This role will focus on driving our growth in an industry of high strategic importance to the business. We’re looking for individuals who bring a well-rounded commercial skillset spanning strategic thinking, business development and value proposition development along with a curiosity for product and new technologies.

Your responsibilities:

• Define and implement compelling strategy and tactics to form strategic alliances in the US healthcare sector that have a path to revenue.
• Cover all aspects of partner development, including partner identification, recruitment, relationship building, developing joint value propositions and assessing technical requirements.
• Work closely with sales, marketing, product, solutions consulting and engineering teams to align internal stakeholders to execute on the alliance opportunity.
• Develop strong executive relationships with industry thought leaders and key alliance partners, aligning on long-term strategies and growth opportunities.
• Establish a meticulous operational cadence backed by strong individual initiative with a keen eye on qualifying conversations, moving opportunities forward and identifying opportunities to accelerate through escalation or other means.

What you’ll come with:

• 5+ years of prior work experience with time spent and a proven track record in a strategic alliances or technology/integration partnerships role.
• Existing network and knowledge relevant to the technology ecosystems across the US healthcare industry.
• Significant experience leading VP-level and above relationships, with strong executive presence and ability to quickly build credibility.
• Significant experience leading pursuit teams, driving commercial strategy and proposal development processes, preferably in a professional services/consulting environment.
• Experience working with product, marketing and/or engineering teams to bring proof-of-concepts or joint solutions to life.
• Willingness to travel as required to meet with partners and prospects across the USA.

We’d love it if you have:

• A strong personal interest in emerging technologies. You are tech-forward; you’ve tinkered with conversational AI or other new technologies before they become mainstream.
• Past experience with healthcare technology systems like Epic or Cerner and knowledge of their competitive landscape.

PolyAI aspires to lead the digital transformation of customer services through our conversational AI technologies. We believe the best team will consist of people with diverse perspectives, ideas, and cultures, reflecting the multicultural and multilingual background of our customers.

Come do the best work of your life here at PolyAI!

Benefits:

• Participation in the company’s employee share options plan.
• 25 days holiday, plus bank holidays.
• Flexible working from home policy plus a one-off WFH allowance when you join.
• Work from outside of the UK for up to 6 months each year.
• Enhanced parental leave.
• Yearly learning budget.
• Bike2Work scheme.
• Annual learning and development allowance.
• Company-funded fertility and family-forming programmes.
• Menopause care programme with Maven.
• Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs.

Equal Opportunity Statement:

PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.