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Store Operations Manager

Talent Solutions Staffing UK

Aberdeen City

On-site

GBP 25,000 - 45,000

18 days ago

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Job summary

An established industry player is seeking a Store Operations Manager to lead a dedicated team in delivering exceptional customer service and driving sales. This role involves overseeing daily operations, managing staff, and ensuring compliance with company standards. With a focus on achieving profitability, you will mentor and support your team while maintaining a positive customer experience. Join a global organization that values integrity and professionalism, offering opportunities for development and a great work-life balance. If you thrive in a dynamic environment and are passionate about customer satisfaction, this is the perfect opportunity for you.

Benefits

Excellent starting salary

Fantastic bonus scheme up to 20%

Friendly and inclusive team

Great work-life balance

Generous health care packages

Staff discounts

Development and progression opportunities

Qualifications

  • Experience in a customer-facing role with direct sales.
  • Strong leadership and motivational skills with supervisory experience.

Responsibilities

  • Achieving sales and profit targets to ensure profitability.
  • Managing Sales Assistants and organizing work rotas.
  • Ensuring compliance with health and safety standards.

Skills

Customer Service

Sales Management

Leadership

Mentoring

Flexibility

Job description

Store Operations Manager

Full Time | Permanent

Aberdeen

As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. With responsibility for driving and growing sales, you will ensure that all operating standards achieve the expected level of excellence.

Within this role you will provide outstanding Customer Service and support within your store, always demonstrating a positive customer-focused attitude.

What we can offer:

  1. Excellent starting salary
  2. Fantastic bonus scheme up to 20%
  3. Work for a friendly, inclusive and supportive team
  4. Great work-life balance - our stores are closed Saturday afternoon & Sundays
  5. Generous health care packages and staff discounts
  6. Work for a global organization that offers development and progression opportunities

Key Responsibilities:

  1. Achieving expected sales and profit targets within the store to ensure Company profitability.
  2. Providing day-to-day management of the Sales Assistants, including the organization and planning of both working rotas and absence planners.
  3. Providing training to all new and existing colleagues and coaching where necessary.
  4. Working with Operational Managers to control resources in line with budgeted costs.
  5. Maintaining a high level of security and full compliance with Company policies regarding stock, financial transactions, security, and premises.
  6. Handling of the Decorating Centre accounts within the agreed company guidelines and policy.
  7. Ensuring that Health & Safety standards are maintained at all times.
  8. Carrying out any required recruitment and selection procedures in liaison with the District Operations Manager.

Qualifications:

  1. Previous experience in a customer-facing environment delivering on direct sales.
  2. Strong leadership, mentoring, and motivational skills with previous supervisory experience.
  3. Demonstrates the ability to stay calm and composed when dealing with difficult situations.
  4. Flexibility in attitude towards both working hours and duties, providing cover for the other Decorating Centres in the Zone as required.

ABOUT US:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - every day.
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