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Store Manager - The Springs Leeds

Costa Coffee

Leeds

On-site

GBP 35,000

Full time

5 days ago
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Job summary

An established industry player is seeking a dynamic Store Manager to lead their team and enhance customer experiences. This role involves driving sales, fostering a strong customer service culture, and developing your team to achieve their best. With a focus on community engagement and high standards, you'll be at the forefront of creating a welcoming atmosphere that keeps customers coming back. Join a passionate team that values diversity and inclusion, and enjoy a range of fantastic perks while contributing to the growth of a globally recognized coffee brand.

Benefits

Access to Coca-Cola share scheme
50% discount on food and drinks
Matched pension contributions up to 10%
Quarterly and annual bonus scheme

Qualifications

  • Strong leadership experience managing and developing teams.
  • Ability to drive customer service culture and meet customer needs.

Responsibilities

  • Manage sales and profit while training and developing your team.
  • Create a welcoming environment for customers and drive positive NPS.

Skills

Team Management
Customer Service
Leadership
Sales Management

Education

Experience in Retail Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Store Manager - NEXT, The Springs LS15 8GG - Up to £34,500 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

And that's not all. Explore even more of our perks here: https://bit.ly/costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

  • Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
  • Creating the perfect setting that customers want to come back to again and again
  • Taking ownership with brilliant management of sales, profit, our teams, and recognition
  • Training and developing your team to become the best they can be

Who you are

  • A strong leader with experience managing and developing successful teams
  • A forward-thinker with one eye on where we're heading and the other on the bigger picture
  • An ambitious character who wants to be part of our growth journey
  • A brand ambassador dedicated to maintaining high standards
  • Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com

Other details

  • Job Family UK_Store Managers
  • Job Function (REQUIRED FIELD) Retail Operations - Store Manager
  • Pay Type Salary
  • Employment Indicator Permanent

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