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Store Manager - Stevenage

Costa Coffee

Stevenage

On-site

GBP 40,000

30+ days ago

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An established industry player is seeking a dynamic Store Manager to lead a new store opening in Stevenage. This exciting role involves creating a welcoming environment, driving customer service excellence, and managing a successful team. You'll have the opportunity to shape the store's success while enjoying a range of fantastic perks, including a generous pension scheme and significant discounts on food and drinks. If you're a passionate leader with a vision for growth and a commitment to high standards, this is the perfect opportunity to make your mark in the coffee industry.

Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Incentive scheme with bonuses up to £11,500

Experience in managing and developing successful teams.
Strong leadership skills with a focus on customer service.

Drive customer service culture and meet customer needs.
Manage sales, profit, and team recognition effectively.
Train and develop your team to achieve their best.

Leadership

Customer Service

Team Development

Sales Management

Problem Solving

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Store Manager - Stevenage - Up to £40,000 per annum - Permanent

New Store Opening

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

Access to the Coca-Cola share scheme including matched contributions
50% discount on all your favourite food and drinks in Costa owned stores
A smart pension that is matched up to an amazing 10%
Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
Creating the perfect setting that customers want to come back to again and again
Taking ownership with brilliant management of sales, profit, our teams, and recognition
Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

A strong leader with experience managing and developing successful teams
A forward-thinker with one eye on where we're heading and the other on the bigger picture
An ambitious character who wants to be part of our growth journey
A brand ambassador dedicated to maintaining high standards
Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com

Other details

Job Family UK_Store Managers
Job Function (REQUIRED FIELD) Retail Operations - Store Manager
Pay Type Salary
Employment Indicator Permanent

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