Store Manager - KS O2 Outlet (40 Hours)

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Since its launch in 1993, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

Primary Purpose

The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and ensuring compliance with all Kate Spade standards.

The Store Leader leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations. It is their role to protect the Kate Spade Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand.

Responsibilities

• Take ownership and accountability for the store.
• Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards.
• Demonstrate empowerment to solve customer problems and meet customers' needs.
• Inspire the team to meet and exceed performance standards.
• Act as an advocate for the team, able to motivate others to achieve results.
• Communicate effectively with the store manager, peers, supervisors, and corporate partners.
• Develop plans to address key business issues and utilize plans to impact business and achieve desired results.
• Able to influence others to gain support to achieve goals and complete projects.
• Demonstrate effective time management skills.

Qualifications

• Experience in a retail service environment in a position of management.
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to communicate effectively with customers and staff and maneuver the sales process.
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
• Dealing with Ambiguity: Can effectively cope with change and handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport and constructive relationships.
• Learning on the Fly: Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
• Developing Direct Reports and Others: Provides challenging tasks and assignments; holds frequent development discussions.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team.

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position. These decisions are made without regard to any legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.

Req ID: 117124