Store Manager - KS O2 Outlet (40 Hours)

Mid to Senior Level
Mid to Senior Level (Management)

Store Manager - KS O2 Outlet (40 Hours)

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Primary Purpose

The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade standards.

The Store Leader leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations.

PROFILE

The successful individual will leverage their proficiency to:

1. Take ownership and accountability for the store;
2. Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards;
3. Demonstrate empowerment to solve customer problems and meet customers’ needs;
4. Inspire team to meet and exceed performance standards;
5. Act as an advocate for the team, able to motivate others to achieve results;
6. Communicate effectively with store manager, peers, supervisors, and corporate partners;
7. Develop plans to address key business issues, and utilize plans to impact business and achieve desired results;
8. Able to influence others to gain support to achieve goals and complete projects;

The accomplished individual will possess:

1. Experience in a retail service environment in a position of management;
2. Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
3. Ability to communicate effectively with customers and staff and maneuver the sales;
4. Ability to work flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Our Competencies for All Employees

1. Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others.
2. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
3. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
4. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably.
5. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
6. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.
7. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner.

Our Competencies for All People Managers

1. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately.
2. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments.
3. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team.

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.