Store Manager - KS O2 Outlet (40 Hours)

Store Manager - KS O2 Outlet (40 Hours)

Kate Spade

London, LND, GB

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.

Primary Purpose

The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade standards.

Responsibilities

• Take ownership and accountability for the store.
• Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards.
• Demonstrate empowerment to solve customer problems and meet customers’ needs.
• Inspire team to meet and exceed performance standards.
• Act as an advocate for the team, able to motivate others to achieve results.
• Communicate effectively with store manager, peers, supervisors, and corporate partners.
• Develop plans to address key business issues, and utilize plans to impact business and achieve desired results.
• Able to influence others to gain support to achieve goals and complete projects.

Qualifications

• Experience in a retail service environment in a position of management.
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to communicate effectively with customers and staff and manoeuvre the sales floor.
• Ability to work flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Our Competencies for All Employees

• Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
• Creativity: Comes up with unique ideas and makes connections among previously unrelated notions.
• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position.