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Store Manager - CSM4

Costa Coffee

Bristol

On-site

GBP 30,000 - 38,000

7 days ago
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Job summary

An established industry player in the coffee sector seeks a passionate Store Manager to lead a team and enhance customer experiences. In this dynamic role, you will not only manage store operations but also drive a strong customer service culture, ensuring that every visitor has a memorable experience. You'll have the opportunity to develop your team, manage sales, and work closely with the local community. This role offers a fantastic chance to grow within a globally recognized brand, with excellent perks and a supportive work environment that values diversity, equity, and inclusion.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Smart pension with matched contributions

Quarterly and annual incentive scheme

Qualifications

  • Strong leadership skills with experience in managing successful teams.
  • Ability to thrive under pressure and maintain high standards.

Responsibilities

  • Drive a strong customer service culture and meet customer needs.
  • Train and develop your team to achieve their best performance.
  • Manage sales, profit, and recognition effectively.

Skills

Leadership

Customer Service

Team Development

Sales Management

Pressure Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Store Manager - Sainsburys Castle Court - Up to £38,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10%
  • Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

And that's not all. Explore even more of our perks here: https://bit.ly/costaperks

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you'll do

Being a Store Manager means so much more than running a store. It's your chance to own something and really define your success - which means you'll be:

  • Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
  • Creating the perfect setting that customers want to come back to again and again
  • Taking ownership with brilliant management of sales, profit, our teams, and recognition
  • Training and developing your team to become the best they can be

Who you are

We're interested in your unique ingredients:

  • A strong leader with experience managing and developing successful teams
  • A forward-thinker with one eye on where we're heading and the other on the bigger picture
  • An ambitious character who wants to be part of our growth journey
  • A brand ambassador dedicated to maintaining high standards
  • Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com

Other details

  • Job Family UK_Store Managers
  • Job Function (REQUIRED FIELD) Retail Operations - Store Manager
  • Pay Type Salary
  • Employment Indicator Permanent

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