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Store Manager - Charity Superstore

C2 Recruitment

Oxford

On-site

GBP 35,000 - 38,000

5 days ago
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Job summary

An established industry player is seeking a passionate Store Manager for their charity retail superstore in Oxford. This dynamic role offers the chance to lead a high-performing team while making a significant social impact. You will oversee daily operations, drive sales, and enhance customer experiences in a fast-paced environment. Your leadership will empower staff and volunteers alike, as you work closely with the community to support individuals rebuilding their lives. If you are enthusiastic about retail management and dedicated to social causes, this is the perfect opportunity for you to shine.

Benefits

33 days annual leave

Stakeholder pension

Employee Assistance

Reflective Practice sessions

Qualifications

  • Proven experience in retail management, preferably in charity or social enterprise.
  • Strong leadership and people management skills with a focus on training.

Responsibilities

  • Oversee day-to-day operations ensuring excellent customer service.
  • Lead and motivate a diverse team to drive income growth and manage stock.

Skills

Retail Management

Leadership Skills

Communication Skills

Organisational Skills

Commercial Acumen

People Management

Job description

Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £35,000-£38,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

Are you a dynamic and experienced Retail Manager looking to make a real difference?

My client is looking for a passionate Store Manager to lead and expand their thriving charity Superstore based on Barns Road, Oxford. You will be a current Store Manager with the ability to work in a fast-paced environment; this is a high footfall Superstore, so the ability to work with pace and offer a high-quality customer experience is a must.

This is a unique opportunity to use your commercial retail expertise to drive revenue while supporting a social enterprise dedicated to ending homelessness.

Why Join Us?
  1. Make a difference: Every sale directly supports the mission to provide homes, training, and meaningful work to people who have experienced homelessness.
  2. Lead a thriving retail operation: Oversee a high-performing team, maximise sales, and enhance customer experience.
  3. Diverse and rewarding role: Manage retail operations, house clearance services, and a fleet of five vans collecting donated stock.
  4. Work with purpose: Collaborate closely with the local community, offering training and development opportunities to individuals rebuilding their lives.
  5. Great benefits: Enjoy 33 days of annual leave, a stakeholder pension, and access to Employee Assistance and Reflective Practice sessions.
The Role

As the Store Manager, you will:

  1. Oversee the day-to-day running of the charity retail superstore, ensuring excellent customer service and sales performance.
  2. Lead and motivate a diverse team of staff, volunteers, and companions (people with lived experience of homelessness).
  3. Drive income growth, manage merchandising, and optimise stock management.
  4. Oversee house clearance operations and a team managing stock collection and deliveries.
  5. Ensure health & safety compliance and maintain high operational standards.
  6. Collaborate with the Learning & Development Manager to support companion training and work experience programmes.
What We're Looking For
  1. Proven experience in retail management, preferably within the charity sector or a social enterprise.
  2. Strong leadership & people management skills, with experience of training, coaching, and supervising teams.
  3. Commercial acumen, with a track record of meeting and exceeding sales targets.
  4. Excellent communication and organisational skills to manage a busy and varied retail environment.
  5. Experience working with vulnerable people and a commitment to inclusivity and empowerment.
  6. Hands-on and proactive approach, with a passion for social impact.

If you have experience in Store Management and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

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