Store Manager (Ashford Outlet)

? Reports to: Retail Operations Manager

? Ashford Designer Outlet, Ashford (Kent), UK

? Start date: at the earliest convenience

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia Sportswear, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

Discover a world of diversity within our team of 700+ across 13 European countries, united by the common goal of elevating Columbia to the pinnacle of outdoor brands in Europe.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

We’re looking for a talented Store Manager to join our Columbia Retail team in Ashford, UK.

You will join a diverse and dynamic European Retail team spread across 8 countries and 35+ stores.

As a Store Manager, your contribution is essential to ensure store success and team success. Thus, your main mission will be to guarantee the profitability and customer satisfaction of your store, as well as leading, inspiring and developing your staff.

HOW YOU’LL MAKE A DIFFERENCE

• Provide all customers with excellent service, giving advice on our products to elevate the consumer experience, using our Customer Service best practices.
• Lead, inspire and develop your store team, including staff management such as hiring, training, and performance evaluation (in collaboration with Retail Management and HR).
• Ensure goals are achieved thanks to your leadership and coaching skills. Hold daily meetings to inform staff on goals progression.
• Be responsible for the store operating budget and feedback the Retail Management team with all store reporting, data analysis, and sales results on a regular basis.
• Think outside the box to boost store traffic and hit financial targets.
• Ensure the store is adequately staffed thanks to your planning and organizational skills.
• Ensure the store is looking great by displaying our products in accordance with corporate VM guidelines.
• Maintain a positive work environment and communication with all levels of management and staff.
• Ensure company policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

• Graduated with a high school degree or equivalent.
• At least 2 years of store management experience.
• Good knowledge of the country’s official language. A professional level of English is required.
• You love working with your team and bring excellent interpersonal skills.
• Gifted at coaching, mentoring, and training staff.
• Strong analytical skills.
• Excellent problem-solving attitude.
• Able to build a high-performing team willing to undertake challenges.
• You are an outdoor enthusiast and love to share your passion!
• Available to work on a flexible schedule, including Saturday, Sunday, and bank holidays.

WHY JOINING US?

You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees, and their communities.

On top of that, you will have the chance to:

• Build new skills, develop your potential, and grow within our company.
• Join an inclusive employer where diversity and equity lead to creativity and empowerment.
• Be part of a company that focuses on your wellbeing to ensure that you can be your best self.
• Travel around Europe for seminars or staff events and expand your professional network.
• Benefit from special staff discounts on all our products.

PERKS & BENEFITS

• Significant discounts on Columbia and Sorel products.
• Unlimited access to LinkedIn Learning.
• Access to in-house training courses (feedback, leadership, insights...).
• DEI initiatives to exchange and strengthen our involvement around these themes.

ABOUT THE CULTURE

• At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
• Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about.
• We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
• Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
• "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team, or even to change jobs completely.

To learn more about us and our culture, visit our page on Welcome To The Jungle: https://bit.ly/49bl1i5

ABOUT THE HIRING PROCESS

Ready to unlock your potential at Columbia Sportswear Company? Apply now to help us connect active people with their passion! The hiring team will review your application in the following weeks.

If your application is selected: a 30-45 minute introductory interview with our Talent Acquisition Team to talk about yourself, your motivations, and the role.

Interview with the hiring manager (online or in-person interview).

Your unique strengths align perfectly with our team: we are thrilled to extend you an offer!

#LI-LA1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.