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Store Manager

Subway

Watford

On-site

GBP 25,000 - 35,000

3 days ago
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Job summary

An established industry player is seeking a dynamic Store Manager to lead their franchise team. This role is pivotal in driving sales and delivering exceptional customer service. As a Store Manager, you will oversee all operations, from staff recruitment and training to inventory management and compliance with guidelines. This position offers a fantastic career path in a globally recognized brand, where your leadership will directly contribute to the store's success. If you are passionate about food retail and have the drive to excel in a fast-paced environment, this is the opportunity for you!

Qualifications

  • Management experience in a fast-paced retail environment is essential.
  • Strong leadership and customer service skills are crucial.

Responsibilities

  • Responsible for store sales, profitability, and customer service excellence.
  • Recruitment, training, and staff scheduling are key duties.

Skills

Management Experience

Customer Service

Team Leadership

Inventory Management

Education

Experience in Retail Management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Closing Date: 30/05/2025

The Store Manager is at the heart of the operation and our franchisees are always looking for new talent to lead the teams that help the Subway brand to be the first choice for those who want to enjoy quick and nutritious meals.

Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.

About The Role

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager - or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

You will be primarily responsible for the success of your store - from store sales and profitability to the provision of first class customer service and operational excellence.

Key Responsibilities Include:

  1. Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements - you will lead by example!
  2. Creating and managing the staff schedule
  3. Checking in deliveries, order matching, and daily banking
  4. Preparing required paperwork in relation to stock and sales, including employee pay and timesheets
  5. Managing cash balances and minimizing wastage
  6. Ensuring 100% compliance in accordance with Subway and council guidelines
  7. Performing inventory management and stock control including weekly stock take and reports
  8. Analyzing the Weekly Sales & Inventory Report to improve the business
  9. Directing and undertaking housekeeping activities such as maintaining store cleanliness and presentation
  10. Implementing in-store marketing material and POP in line with campaigns
  11. Ensuring safety procedures are followed to prevent injury
  12. Providing a safe work environment for employees and customers
  13. Promoting and encouraging a high level of customer service amongst employees
  14. Handling unresolved and/or escalated customer complaints
  15. Delivering a high standard of service when dealing with products, sales, enquiries, and catering for customer needs.

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

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