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Store Manager

HOLLAND AND BARRETT

Redditch

On-site

GBP 24,000 - 29,000

Full time

8 days ago

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Job summary

Join a forward-thinking company as a Retail Store Manager, where your leadership skills will shine. In this dynamic role, you will manage daily operations, inspire your team, and promote a culture of world-class customer service. This position offers a unique opportunity to develop your expertise in health and wellness while working for the largest health retailer in Europe. With a commitment to diversity and inclusion, you'll be part of a team that values every individual's unique contributions. If you're passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Benefits

25% colleague discount
28-days annual leave pro rata

Qualifications

  • Proven experience in retail management with a focus on customer service.
  • Strong communication and leadership skills to motivate a team.

Responsibilities

  • Manage daily store operations and ensure exceptional customer service.
  • Drive sales performance and maintain stock accuracy.

Skills

Retail management experience
Communication skills
People management skills
Ability to work under pressure
Sales analysis
Product knowledge
Agility and flexibility

Education

Level 2 and Level 3 qualifications in Health & Wellness

Tools

Computer-based training systems

Job description

Job Type: Permanent

Store Location: New Walk, Kingfisher Centre

Hours: 38.75 hours per week

Salary: Up to £28,613 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

  1. Previous retail management experience
  2. Excellent communication and people management skills
  3. The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  4. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
  5. Passion and enthusiasm for our products
  6. The ability to complete regular computer-based training to ensure exceptional product knowledge.
  7. The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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