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Store Manager

HOLLAND AND BARRETT

London

On-site

GBP 29,000 - 35,000

Full time

13 days ago

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Job summary

An established industry player in health and wellness is seeking a Retail Store Manager to lead their London location. This exciting opportunity involves managing daily operations, building a motivated team, and driving sales performance while ensuring top-notch customer service. As a brand ambassador, you will play a key role in promoting wellness and inclusivity within the workplace. With a commitment to employee growth and development, the company offers a path to becoming a Health & Wellness specialist through accredited training programs. Join a team that values diverse experiences and empowers individuals to thrive in their careers.

Benefits

25% Colleague Discount
28 Days Annual Leave Pro Rata

Qualifications

  • Proven experience in retail management with a focus on customer service.
  • Strong communication and analytical skills to drive sales performance.

Responsibilities

  • Lead daily store operations and manage a high-performing team.
  • Ensure exceptional customer service and compliance with health and safety.

Skills

Retail Management Experience
Communication Skills
People Management Skills
Sales Analysis
Product Knowledge
Flexibility and Agility

Education

Level 2 and Level 3 Qualifications in Health & Wellness

Job description

Job Type: Permanent

Store Location: Unit 7.1.6, The Icon Outlet

Hours: 38.75 hours per week

Salary: Up to £34,400 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

  1. Previous retail management experience
  2. Excellent communication and people management skills
  3. The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  4. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
  5. Passion and enthusiasm for our products
  6. The ability to complete regular computer-based training to ensure exceptional product knowledge.
  7. The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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