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An established industry player seeks a passionate Retail Store Manager to lead a dynamic team in providing exceptional customer service. This role involves managing daily operations, driving sales performance, and ensuring compliance with health and safety standards. You'll embark on a comprehensive training program to become a Health & Wellness specialist, gaining accredited qualifications that empower you to guide customers towards healthier choices. Join a company committed to diversity and inclusion, where your unique experiences will be celebrated. Start your journey towards making a positive impact in the health and wellness sector today!
Job Type: Permanent
Store Location: Warwick Road, Acocks Green
Hours: 38.75 hours per week
Salary: Competitive Salary, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have: