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Store Manager

HOLLAND AND BARRETT

Birmingham

On-site

GBP 25,000 - 35,000

Full time

22 days ago

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Job summary

An established industry player seeks a passionate Retail Store Manager to lead a dynamic team in providing exceptional customer service. This role involves managing daily operations, driving sales performance, and ensuring compliance with health and safety standards. You'll embark on a comprehensive training program to become a Health & Wellness specialist, gaining accredited qualifications that empower you to guide customers towards healthier choices. Join a company committed to diversity and inclusion, where your unique experiences will be celebrated. Start your journey towards making a positive impact in the health and wellness sector today!

Benefits

25% Colleague Discount
28-days Annual Leave Pro Rata

Qualifications

  • Proven experience in retail management with a focus on customer service.
  • Strong communication and people management abilities.

Responsibilities

  • Manage day-to-day store operations and lead a high-performing team.
  • Drive financial performance and ensure compliance with health and safety.

Skills

Retail Management Experience
Communication Skills
People Management Skills
Sales Analysis
Product Knowledge
Flexibility

Education

Level 2 and Level 3 Qualifications in Health & Wellness

Tools

Computer-based Training

Job description

Job Type: Permanent

Store Location: Warwick Road, Acocks Green

Hours: 38.75 hours per week

Salary: Competitive Salary, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

  1. Previous retail management experience
  2. Excellent communication and people management skills
  3. The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  4. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
  5. Passion and enthusiasm for our products
  6. The ability to complete regular computer-based training to ensure exceptional product knowledge.
  7. The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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