Stock Manager, Bicester Village

Richemont; London; On-site; GBP 25,000 - 45,000

Job description

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This Strategic Bicester Village Outlet store is an integral part of the brand. The store aims to create the ultimate luxury lifestyle experience for men.
As a Stock Controller, you are ultimately responsible for the security of the stock through accurately receiving deliveries, completing the correct paperwork, and caring for the overall condition of the stock.

This key role will support the Team in driving sales by inputting stock details into the system and ensuring our information is always up to date. This will have a direct impact on the store performance as the Team will know exactly which products to restock, keeping our offering fresh and varied.

HOW WILL YOU MAKE AN IMPACT?

The role of the Stock Controller is to ensure that all of our products are in the right place at the right time, whether that's on the shop floor, in the stock room, or warehouse. Also, to work with Store Management in achieving minimal stock loss.

You will be responsible for the day-to-day running of all the Bicester Village store stock areas including Menswear, Hard Products, and Leather.

The security of the product is imperative; all procedures relating to the receiving and storing of high-value products should be upheld at all times.

STOCK CONTROL

1. Ensure accurate and timely completion of stock replenishment, stock availability, stock receipts, and despatch (handling goods and dealing with associated administration and systems/procedures).
2. Responsible for stock rotation, stock room management, and stock-take procedures.
3. Maintain orderliness of the stock rooms and ensure that they are well organised, tidy, and stocks are easy to locate.
4. Ensure that stock is correctly labelled, tagged, and available when appropriate. The stock should be in the best possible condition for sale at all times.
5. Work with Store Management to ensure that all set operations standards are met.
6. Analyse stock-take results and work with Line Manager to develop ideas to minimise stock loss or improve stock organisation.
7. Plan and action cycle counts and biannual stock takes working with the relevant department and logistical managers.
8. Control negative stock levels daily (NUS).
9. Ensure that all procedures are followed regarding stock movement in, out of, and throughout the store.
10. Ensure the security of the showroom stock through the efficient logging of received and transferred items.

INVENTORY SYSTEMS

1. Be fully conversant with the DARE system and SAP, understand its functions and capabilities with regards to stock availability and allocation.

PACKAGING / POS

1. Ensure the store has adequate packaging and POS at all times.

SALE PERIODS

1. Work with the store management team to ensure adequate stock levels are maintained during the sale periods.

NEW SEASON

1. Liaise with the store management team and Retail Operations Manager during the end of season store turnaround.
2. Be the key contact between the store management team and warehouse staff, to ensure correct stock levels are received.

QC STOCK

1. Process all QC stock and stock returns through the system on a regular basis.
2. Track these issues using a spreadsheet and forward regularly to Store Manager and Operations team.

TRAINING

1. Proactively ensure that all store team members are fully trained and thoroughly understand and adhere to stockroom procedures.

ADMINISTRATION

1. Aware of and able to complete accurately and efficiently all the store's paperwork and computer files. Ensure all are filed logically.
2. Ensure all administrative aspects of the job are carried out and completed within the required timelines, such as DO's, PO's, and Cycle Counts.

COMMUNICATION

1. Use all forms of communication available, and be continually aware of all company communications.
2. Communicate in an appropriate way to all levels.

HEALTH & SAFETY

1. Aware of all company and Government rules and legislation; ensure they are implemented.

SECURITY

1. Aware and adhere to Company and Store Security procedures.
2. Ensure self and all other staff follow these at all times.
3. Aware of how to use tagging and other security systems in store.
4. Ensure all stock is received in designated areas such as stock room or safe and is protected at all times.

You may be required to undertake such further duties as your skills, qualifications, and experience allow and/or as may be assigned to you by the Company from time to time.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We look for people who demonstrate entrepreneurship, thrive when working as part of a team, strive for excellence, and embrace being part of a luxury, creative environment.

YOUR EXPERIENCE AND PERSONAL SKILLS

EXPERIENCE

1. Well-rounded background in stockroom management (Essential).
2. Commercial awareness of luxury market (Essential).
3. Responsible and proactive with the ability to work both independently and as part of a team (Essential).
4. Experience in Menswear and Leather Goods & Accessories luxury (Essential).
5. Administration and logistical skills. A rounded knowledge in administrative systems and logistical understanding (Essential).
6. Experience of working in a corporate environment (Preferred).

PERSONAL SKILLS

1. Professional (Essential).
2. Grooming to reflect a luxury brand (Essential).
3. Confident / Positive / Enthusiastic / Outgoing approach (Essential).
4. Passion for the brand / The ability to enthuse clients about the brand (Essential).
5. Communication skills: Excellent written and verbal communication skills. Must be confident to liaise with warehouse staff and Logistics/Operations manager (Essential).
6. Active interest in luxury lifestyle (Essential).
7. The ability to adapt communication style (Essential).
8. Good time management: Must have the ability to work to deadlines and adapt to changes (Essential).
9. Exemplary attitude to work (Essential).
10. Accuracy in filing and administrative work (Essential).
11. Highly organised (Essential).

TECHNICAL SKILLS

1. Supporting portfolio of work history (Essential).

WHAT MAKES OUR GROUP DIFFERENT?

As a member of the Dunhill community, you are also part of a much bigger family at Richemont. We strongly believe in personal development, mobility, and offering various opportunities and benefits to enhance both your personal and professional development.

YOUR JOURNEY WITH US

We aim to provide a valuable and two-way recruitment process, allowing you to gain exposure to some key decision-makers and influencing individuals:

1st stage - After your application has been selected, our Talent Acquisition team will reach out to you within 2 weeks to conduct an introductory call.

2nd stage - Interview with the Store Manager for Dunhill, Bicester Village (in person).

3rd stage - Interview with one of our HR Business Partners.

Last stage - Hopefully, we can deliver good news and welcome you to the team.