Stock and Inventory Controller

About Us

Acrelec UK is part of a global technology company focused on digital transformation solutions to help deliver innovative resolutions for Quick Service Restaurants (QSR), Hospitality and Retail Verticals. For over 20 years we have worked in partnership with some of the world’s largest companies.

Recognised as the inventor of the self-order kiosk for the Quick Service Retail industry, our solutions deliver 23% improved customer sales, reduce waiting times in the stores, increase speed of service, allow labour redeployment and increase customer satisfaction. In the UK alone we support over 2,500 sites across our client base which includes KFC, Taco Bell, McDonalds, Costa, Starbucks, Little Caesars, Miss Millies, Slim Chickens, ITSU, Burger King, Popeye’s, Wendy’s and many more.

Job Summary

For this role we are seeking a Stock and Inventory Controller. The successful candidate will play a crucial role in coordinating logistics, managing inventory and ensuring smooth operations within our supply chain network, in particular from our French and Chinese manufacturing centres.

You will be experienced in managing and monitoring Acrelec Inventory, reviewing in collaboration with Sales against customer contracts, forecasts and SLAs. You will be responsible for reporting.

We are looking for someone who is highly organised, has excellent communication skills and has previous experience of coordinating parallel workloads and activities for a number of stakeholders. Proactive and punctual, you will have a genuine interest in working for a global digital transformation company and take ownership of supply chain functions to serve many of our customers.

The Stock and Inventory Controller plays a pivotal role for our clients across all their project implementations and BAU activities. Customer focused and an excellent communicator, you will have the ability to work independently with minimal supervision and the ability to build effective relationships and prioritise your own workload whilst establishing and following daily routines.

You will be given training to become familiar with all Acrelec products and this is a wide and varied role where you will act as a point of contact for our internal stakeholders on all matters relating to their supply chain requirements.

We are looking for candidates with lots of determination, a hardworking attitude and excellent interpersonal skills as you will be speaking with high level decision makers. Success will come from working on multiple initiatives concurrently and to strict deadlines in line with customer expectations, all whilst ensuring adherence to our internal processes and guidelines.

You may already have a background in retail hardware supply management, but more important is your ability to juggle workloads whilst maintaining the highest level of customer care and recording/relaying accurate information. Any experience of working with finance or technology teams would be a bonus alongside a real desire to forge a career in an organisation delivering cutting edge technology.

Responsibilities and Skills

• Reporting, analysing and management of customer forecasts in collaboration with Sales and the relevant Acrelec departments.
• Analyse and model inventory data making recommendations to Purchasing in relation to aged inventory.
• Interact with internal stakeholders to gather customer requirements and act as liaison between manufacturers and Acrelec colleagues.
• Working and communicating with internal teams on a daily basis in a fast-paced environment.
• Perform various administrative duties that will be related to specific customers.
• Purchase orders, Sales order creation, invoicing, and goods received.
• Process and administration of imports and exports.
• Understanding of HMRC Customs Excise documentation.
• Assist sites with logistics problems from deliveries.
• Maintenance of Master Data on Sage.
• Advising stock availability, estimated time of arrival of goods to the customers.
• Negotiate price, discounts and rebates whilst improving cost margins for the company.
• Manage expectations with various customers, business partners and key stakeholders.
• Managing deployment of various solutions for a number of different customers.
• Responsibility for the logistics and smooth running of Acrelec solutions delivery.
• Ability to stage and configure various technical solutions.
• Liaise with customer deployment coordinators and users to clarify and agree requirements, delivery, installation/de-installation and collection dates.
• Stock Management including replenishment requests, device build and reporting.

Essential Skills

• Experience with Inventory management software.
• Excellent customer service skills, via both written and verbal communications.
• Excellent analytical and communication skills.
• Self-motivated with a high attention to detail.
• Ability to manage a wide and time-sensitive workload, bringing together multiple pieces of information from varied sources.

Desirable Skills

• Familiar with Sage200.
• Previous experience of IT Refresh/ IT Hardware Deployment related projects.
• Ability to work to own initiative.
• Calm under pressure and an ability to reprioritise at short notice.
• Strong customer service ethic and excellent organisation skills.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Additional pay:

• Bonus scheme.

Benefits:

• Company pension.
• Gym membership.
• On-site parking.

Schedule:

• 8 hour shift.
• Day shift.
• Monday to Friday.
• Weekend availability.

Experience:

• Inventory Management Software: 2 years (preferred).
• Sage 200: 1 year (preferred).
• Customer Service: 1 year (preferred).

Work Location: In person

Reference ID: Stock