Staff IT Solutions Architect – Workplace Services

Fortis Games; United Kingdom; Remote; GBP 125,000 - 150,000; Full time

Job description

Who we are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About the role

We are hiring a Staff IT Solutions Architect to enhance and optimize Workplace Services IT infrastructure, leveraging AI and automation to drive scalability, efficiency, and security. Reporting to the Director of IT, this role focuses on improving IT systems and user-facing tools, ensuring they are intelligent, innovative, and user-friendly. The Staff IT Solutions Architect will streamline IT processes, enhance productivity, and improve the overall user experience by implementing AI-driven automation. Collaboration with IT, Security, and Legal teams will ensure seamless integration, compliance, and continuous IT architecture and operations improvements.

What you’ll achieve

• Define and implement scalable, secure IT & Workplace Services architecture aligned with business needs.
• Automate and optimize IT workflows, security controls, and provisioning to improve efficiency.
• Lead AI initiatives, including committee meetings and quarterly reviews, to align automation strategies.
• Develop AI-driven, cloud-native solutions with an automation-first approach to IT operations.
• Implement AI-powered IT support, incident response, and compliance tracking for faster resolution.
• Ensure seamless integration of Workplace IT architecture with platforms such as Okta, Google Workspace, JAMF, Intune, Slack, Zoom, and Cisco Meraki.
• Provide solutions for complex IT support escalations, ensuring timely resolution and continuous improvement while assisting IT Operations in optimizing hardware lifecycle management, SaaS platforms, and IT asset tracking with AI-driven efficiency.
• Collaborate with Legal and Security teams to assess AI risks, align IT strategies with compliance, and support tool consolidation initiatives.

What you’ll need to be successful

• 3-5 years of experience in IT infrastructure, systems design, and enterprise architecture, focusing on AI-driven automation.
• Strong background in IT operations, security frameworks, and cloud infrastructure management.
• Hands-on experience managing enterprise IT tools such as Google Workspace, Okta, JAMF, Intune, Slack, Zoom, Cisco Meraki, and IT asset management platforms.
• Proficiency with AI tools such as ChatGPT/OpenAI, Notion AI, and Gemini AI for knowledge management, collaboration, and identity security.
• Deep understanding of AI-driven IT automation, cloud security, IAM, and compliance frameworks (GDPR, NIST).
• Experience in vendor management, procurement, IT budgeting, and optimizing AI efficiency in IT tools.
• Ability to translate complex IT and AI concepts for both technical and non-technical audiences.
• Substantial documentation, project management, system integration experience, and proficiency in tools like ClickUp.

Why join us

There are many reasons to join us, but here are a few:

• We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
• We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
• Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.