Staff Information Security Analyst

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

1. Monitor the security tools and systems that defend ServiceNow's production and corporate environment.
2. Determine relationships between seemingly unrelated events through deductive reasoning.
3. Come up with ways to do things faster, better and more effectively.
4. Work with teams to maintain up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.).
5. Participate as an escalation contact in the On-Call rotation, to ensure that Security Operations can respond to priority incidents.
6. Assist with the deployment, integration, and initial configuration of new security solutions or enhancements to existing security solutions; including network and systems to improve overall platform security.

Qualifications

To be successful in this role you have:

1. 6+ years related experience or equivalent combination of education and experience.
2. Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems.
3. Background working with data logging applications (e.g. Splunk).
4. Knowledge of vulnerability scanning tools (Qualys, Nessus).
5. A defensive security mindset.
6. Ability to explain complex issues to executives and customers.
7. GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.