Sr. UX Writer

Role: Sr. UX Writer

Role Purpose: As a Senior UX Writer at 6sense, you will play a key role in shaping the voice, tone, and overall usability of our products. Working closely with Product Managers and Designers, you will engage with teams throughout the product development process to create clear, compelling, and concise content that efficiently guides users through workflows and helps them to better understand the value of what we offer.

Responsibilities & Accountabilities:

• Following the UX Copywriting Style Guide, write clear, compelling UX content—including microcopy, error messages, notifications, and longer-form in-product guidance—that engages users and helps them use our products more effectively.
• Collaborate with product teams and engage early in projects to understand requirements and user needs.
• Work closely with Product Designers to make sure content is integrated seamlessly into designs with a focus on consistency both within and between products.
• Determine where existing UI text in the production environment needs to be polished and submit PRs in GitHub to directly suggest changes.
• Help mentor Product Managers and Designers to plan and write more effective first-draft UX copy.
• Analyze content performance and user behavior to continuously improve content quality and effectiveness.

Educational and Experience Requirements:

• Proven experience creating UX copy for B2B software.
• Strong portfolio showing examples of UX Writing projects you’ve worked on.
• Experience leading content development for project teams and mentoring Product Managers and Designers on content strategy best practices.
• Experience collaborating with designers in Figma.
• Basic understanding of HTML/CSS and the ability to submit UI text changes using version control software (GitHub, GitLab, etc.).

Competencies and Behaviors:

• Excellent writing, editing, and proofreading skills.
• Ability to work remotely, collaborating with team members located in the US and India.
• Deep understanding of usability principles.
• Understanding of UX research and how it can apply to content strategy.
• Strong attention to detail and ability to set and meet timelines.