Sr Revenue Operations Analyst

Sr Revenue Operations Analyst

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!

The Company: Entrust relies on curious, dedicated and innovative individuals who anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises, and financial institutions in more than 150 countries serve and safeguard citizens, employees, and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

The Senior Revenue Operations Analyst is a key operational role that will work closely with the commercial functions from Marketing, Sales, and Customer Success at every hierarchy level. You will be accountable for assisting the team with the following processes: annual planning, forecasting and reporting, CRM system data integrity to ensure reporting and metrics are accurate and reliable, and various projects. We need a strong self-starter who can be a facilitator for resolving issues or challenges both within the team and between the team and other departments, coordinator of workflow and problem solver. Ideally, you will be very detail-oriented and able to adjust quickly in a fast-paced environment. You will also be comfortable and effective in communicating and presenting to senior management. Superior planning and analytical skills are a must.

Responsibilities:

• Leads projects to create, enhance, deliver key reporting metrics.
• Assists in analyzing performance against these key metrics and creates variance reports for operational performance and analysis.
• Supports and facilitates the enablement of initiatives, programs, training, and policies & processes.
• Develop expert knowledge of in-house data sources, and become adept at quickly extracting and analyzing data from these sources.
• Assists field and ops team with annual planning, budgeting, and variance analysis.
• Have comprehensive business knowledge and technical skill for key data analytical tools such as Excel, Salesforce.com, Looker, Tableau, or similar.
• The creative skillset to build PowerPoint presentations with data and analytical findings.
• Perform ad-hoc data analyses as needed.

Basic Qualifications:

• Analyst experience within sales operations, finance, or similar areas.
• Strong experience in BI tools like Looker, Tableau, or similar.
• Experience using SalesForce.com or equivalent CRM tool.
• Advanced Microsoft skills including Word, Excel, and PowerPoint.
• Legal right to live and work in UK.

Preferred Qualifications:

• Outstanding business acumen and financial analysis skills.
• Strong influencing skills - providing guidance, direction, and feedback to sales team members, including remote field sales staff.
• Knowledge and understanding of Commercial processes is a distinct advantage.
• Experience delivering presentations to peers and top-level management.
• Must possess strong analytical skills, a self-starter.
• Excellent communication skills, both verbal and written.
• Both results-oriented and collaborative, able to work as part of a team and independently while managing demands from multiple individuals.
• Detail-oriented but must have the ability to see the big picture.
• Ability to work under pressure, manage priorities while meeting deadlines.
• Excellent interpersonal skills, proven problem-solving skills.
• Strong change agent with particular focus on process improvement.
• Ability to interface effectively with all levels of the organization.
• Basic SQL knowledge to write your own queries.

The Team:

You will be reporting directly to the Director Revenue Ops, Strategy & Analytics. The Strategy & Analytics team oversees all the annual planning, strategic initiatives, and reporting across all the commercial ecosystem, supporting all customer functions. You will be closely working with the leadership of all the commercial departments: Marketing, Sales Development, Sales, Renewals, Customer Success, etc.

Why join now?

It’s an exciting time to join as we plan the strategy for the following fiscal year (starting in April 2025!), as well as the integration with the rest of the Entrust team.

The Company: Onfido, an Entrust Company

You will be joining the Onfido Revenue Operations Team. Onfido is the latest acquisition made by Entrust in April 2024. Together, we’re building the new identity standard for the internet.

Whether you want to open a bank account or hire a car, our lives are moving online. That means millions of everyday interactions now happen digitally—without ever meeting anyone face-to-face. Increasingly, our identities are becoming the new currency which we use to access online services. But with half the world being unbanked, and identity fraud on the rise, that’s becoming more and more difficult. So our mission is to create an open world, where identity is the key to access.

We use machine learning to assess whether a user’s government-issued ID is genuine or fraudulent, and then compare it against their facial biometrics. As a global leader in computer vision, our AI learns to identify fraud as it evolves over time. Our goal is to apply cutting-edge research to build powerful, simple products that drive inclusion and safety online—without compromising on user privacy.

That’s how we give companies like Revolut, Zipcar, and Bitstamp the assurance they need to onboard users remotely and securely across 195 countries… and we’re just getting started!

Flexible working, with a preference for a hybrid role; we would expect you to come to the London Office (near Liverpool Street Station) twice a week.

Recruiter: James Beck, James.Beck@entrust.com

Entrust is an EEO/AA/Disabled/Veterans Employer.

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact accessibility@entrust.com.