Sr. Product Manager, Inbound Services, Amazon

Sr. Product Manager, Inbound Services, Amazon

Amazon Japan is looking for an innovative, service-oriented Senior Product Manager for our inbound supply chain services team. You will be responsible for developing business strategy, designing and developing inbound logistics services for our vendor partners. This highly visible role will re-imagine the vendor experience for inbound, drive process streamlining and service innovation, ultimately delighting our vendor partners with a first-of-its-kind B2B experience.

The right candidate is obsessed with making things just work for the customer. You think big and are highly strategic in driving clarity of product vision and direction. At the same time, you are detail-oriented and can dive deep to understand complex processes across vendors and Amazon "Gemba" so as to deliver a streamlined customer experience. You thrive in a fast-paced environment with lots of ambiguity and take care of what needs to be done to unblock teams and advance business objectives and goals. You must be able to lead at a senior level, establish trust with broad stakeholders and represent the customer in all interactions. You will work closely with Retail business teams, Ops supply chain and technical teams.

Key job responsibilities

1. Strategy: articulate holistic business strategy for zero-to-one product development and launch
2. Customer insights: work backward from customer needs and pain points, and translate these into service requirements.
3. Product vision: create and continuously refine product vision and concept based on customer and stakeholder needs
4. Product launch: work with Retail Business team, Ops, PMT, and other stakeholders to develop minimum lovable product (MLP) and roadmap to achieve product vision.
5. Business impact: work with other service, functional and domain owners to define and achieve success measures and optimize overall system processes. Be accountable for financial impact.
6. Review mechanisms: Hold internal business reviews to track performance and deliver necessary improvements

Minimum Qualifications

1. Bachelor's degree or equivalent
2. Experience in influencing senior leadership through data driven insights
3. Experience working across functional teams and senior stakeholders
4. Experience in product or program management, product marketing, business development or technology

PREFERRED QUALIFICATIONS

1. Experience with end to end product delivery
2. Experience in using statistical analysis to identify issues or opportunities for improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.