Sr. Data Analyst, Discovery and Test Team

Sr. Data Analyst, Discovery and Test Team

Work from Home - UK

Full time

Posted 2 Days Ago

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors. At the epicenter of the data that drives all these operations is the Core Data Services team, and that is where we need a Senior Business Data Analyst.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Core Data Services org serves primarily internal customers comprised of business units and analytics teams across the entire Live Nation enterprise. Within Core Data Services, our new Discovery and Testing Team is responsible for identifying the data sources available, both internal and external, and then diving deep into that data to identify which elements may be valuable to which stakeholders. This analysis then drives creating a testing plan, including actually writing the specific tests required, all before handing off the detailed data product requirements and tests to the Data Engineering team for Test Driven Development (TDD) and subsequent final QA check before launch.

In this role, you will drive strategic thinking and cross-functional alignment around data-driven approaches to building data products in a TDD process. As you perform deep exploration of data across our business, you will also provide high value general analyses and inform downstream data modeling and related analyses performed by other teams. As you generate requirements for the TDD development process, a significant portion of your data discovery analysis will be in identifying and reconciling differences in data from different systems that must be aligned in a centralized global data lake—this is of particular importance when handling and analyzing international data (i.e. US, EU, APAC, Brazil, etc.). You will also work with the Business Intelligence (BI) team to provide valuable views and data products for downstream users across multiple functions, again often with particular emphasis on combining data from multiple countries.

WHAT THIS ROLE WILL DO

• Conduct data analysis to identify specific data product requirements for multiple stakeholders.
• Work with QA engineers on your team to inform specific tests designed to validate the data against your requirements.
• Identify or reconcile data differences among different platforms, including multiple international data lakes and sources, each containing source of truth elements that must be combined into a single authoritative global data platform.
• Collaborate with and provide additional analysis for the BI Team and your Product leadership to ensure optimized data architectures and valuable data products.
• Assist with data validations in ongoing data migration projects such as moving to newer versions of Google Analytics, changing data lake vendors, or updating source systems’ transactional databases.
• Conduct ad-hoc data analysis to evaluate emerging trends, opportunities, and hypotheses.
• Identify valuable views and data products for BI users, analytics teams, marketers, strategy teams, and other analysts.
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Drive continuous improvements to our products, tools, and processes by sharing learnings, constructive feedback, and input with internal technical and analytics teams.
• Demonstrate a strong understanding of the analytics needs of the international business, the global business context of the data, and the data/tooling landscape and roadmap.
• Help design data models to best support analytics needs of the business, consistent with data strategy principles.
• Partner with Architecture and Governance teams to maintain accurate documentation.
• Automate manual analysis and, where applicable, data testing processes and present results on time and resource gains.
• Independently learn new technologies to best identify valuable data products for the business as well as resolve data accuracy and report production issues.

WHAT THIS PERSON WILL BRING

• 5+ years’ experience in Data Analysis or Business Intelligence in an entertainment or B2C environment, including strong proficiency (3+ years) in SQL and Python.
• Strong analytical and problem-solving skills with focus on quality and attention to detail; able to develop and use structured approaches to identify data product needs and produce prioritized requirements.
• Extensive knowledge of data management and analysis tools such as Databricks, Snowflake, Domo, and Tableau (Teradata and Cognos a plus; Splunk, Kibana, DataDog, New Relic, or other monitoring tools a huge plus).
• Experience with TDD or QA processes is a big plus.
• Strong experience with synthesizing large data sets into trends to drive strategic business decisions and hypothesis evaluations (experience with CPRA and GDPR is a plus).
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills; ability to narrate complex stories with data and be concise with insight about how the data drives outcomes for leadership and stakeholders.
• High level of autonomy in a global, fast-paced environment, with excellent time management skills to resolve multiple interrupt-driven priorities concurrently.
• Committed and able to adapt quickly; ability to work autonomously while ensuring that new knowledge is shared with other teams.
• Flexible and comfortable with ambiguity; “no job too big or too small” mentality.
• ETL and streaming data orchestration experience a plus (PySpark experience a huge plus).
• Excellent pattern recognition, and a general curiosity to uncover and evaluate data anomalies.
• Proficiency in A/B/n testing is a plus (experience in tools like Amplitude or Split.io a huge plus).
• A good understanding of statistical modeling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.).
• Educated to degree level, ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Passion for live music and the concert experience.

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.